CARSTAR Capital City

4.7 (728reviews)
93%
1107 HAWTHORNE AVE NE,  Salem,  OR  97301
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Shop AssistantSparkles

In operation 29 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Capital City can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Capital City claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (728)

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My Experience

I want to thank the people who made possible the repair of my truck. I really appreciate your business and I gonna have an account that I need service in the future I won't hesitate to stop by....

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Returned Clean

My Experience

They did a wonderful job 😁

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Repair Quality

Looks good

Customer Service

Helpful. Courteous informational

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Repair Quality

My car looks amazing they did great work.

Customer Service

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My Experience

From start to finish I am completely satisfied with my experience at Carstar ! From the estimate to repair the entire experience was 100% first class. From Arionna at the front desk to estimator Matt , and the people behind the scenes, couldn't have been better!

Likely to Recommend

Repair Quality

Good job Carstar!

Customer Service

Timely progress reports !

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My Experience

Felt like family

Likely to Recommend

Repair Quality

Friends, great communication, Easy in the process in setting up repairs with my insurance company. All work completed as said

Customer Service

Car star handle all my needs from the insurance company, repairs, keeping me informed, Staff is very friendly Friendly

Likely to Recommend

Repair Quality

Excellent customer service. Car is perfect!!!

Customer Service

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My Experience

Likely to Recommend

Excellent service

Repair Quality

Thank you for excellent customer service! Will definitely recommend CARSTAR Capital City to others 🤗

Customer Service

Thank you for excellent customer service! Will definitely recommend CARSTAR Capital City to others 🤗

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Likely to Recommend

I tell everyone

Repair Quality

Would NOT take my car any where else.

Customer Service

Everyone is super friendly and always helpful

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My Experience

Great customer service, friendly and helpful staff and would recommend to anyone

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My Experience

I was absolutely impressed by the work you had done on my vehicle. I would highly recommend you to my friends. Thanks so much for the awesome job you did on my SUV.

Likely to Recommend

I would highly recommend this place to all my friends and families

Repair Quality

I love the job they did I on my SUV. I was totally impressed….

Customer Service

They were all very nice to me and treated me well…

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My Experience

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Repair Quality

Excellent service

Customer Service

I’m happy with the service

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My Experience

I am very happy with the repair of the door on our Subaru and so is my wife which is much more important than my happiness know what I mean Vern hope so it’s a really big deal

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Customer Service

Likely to Recommend

I already sent one in. Everything was great. Jacob White was excellent to work with. I couldn’t be happier with the job that was done. They were fast, efficient & did a great job. I would recommend your company to everyone I know should they need your services.

Repair Quality

They did a wonderful job and very quickly. Jacob White is a pleasure to work with. He plans ahead once he knows you’ll be bring your car in for the repairs. I would highly recommend him to others that need his service.

Customer Service

Returned Clean

Likely to Recommend

Very likely everyone was a pleasure to work with! Thank you to everyone who helped out with my vehicle it is appreciated

Repair Quality

They did great and got me in pretty quickly after insurance was figured out!

Customer Service

Matt and Jake kept me updated on my repairs and time frames! I high recommend working with them here

Returned Clean

My Experience

Excellent job done and good customer service.

My Experience

I appreciated the communication regarding my repairs as well as the ease of getting my rental car arranged!