CARSTAR Capital City

4.7 (724reviews)
93%
1107 HAWTHORNE AVE NE,  Salem,  OR  97301
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Shop AssistantSparkles

In operation 29 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Capital City can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Capital City claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (724)

My Experience

The car was ready as stated and the work was exceptional, very personal front office and estimator, made me fill very at ease and cared about you. Would not hesitate to go back to them again.

Likely to Recommend

Repair Quality

Car was completed when stated it would be, the estimator made you feel at ease and worked with me to give me the best cost at the best quality. Would not hesitate to use them again. Very pleased.

Customer Service

Returned Clean

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Repair Quality

The process was easy and they explained everything to me. They finished their work on time. They are knowledge on what they do. I would recommend CARSTAR to friends and family.

Customer Service

Personnel at Carstar was really helpful and very knowledgeable. They did a great job on explaining to me how their repair process works.

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Repair Quality

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Returned Clean

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My Experience

Fast. Friendly and thorough!

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Repair Quality

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My Experience

Awesome job!!

Likely to Recommend

Oh, it absolutely send a friend her family membership shop again definitely

Repair Quality

You guys did an amazing job on the car. Everybody was very friendly and very helpful through the whole process. We couldn’t be more happy with the job that was done on the car. Thank you again.

Customer Service

Jennifer and Chad were both very helpful the whole process we’re very app

Returned Clean

My Experience

No isieron el trsvojo correcto como yo lo esperaba solo pintaron el bamper y lijaron las luses

My Experience

The daily information of my truck and when it would be completed.

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Repair Quality

Good job and quick work.

Customer Service

Helpful and friendly

Returned Clean

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Repair Quality

They have excellent customer service. They were helpful and kept me informed every step of the way. I will definitely go to car star again if the need arises.

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None

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Excellent Staff Management Very prompt service

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My Experience

Great service, efficient, and good quality!

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I would definitely recommend you to everyone.

Repair Quality

You did amazing job!!!

Customer Service

Great communication 5 stars

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Service was top notch. Hopefully won't have a need, but would not choose to go any where else.

Repair Quality

Extremely pleased with the professionalism and quick service.

Customer Service

Comunication and care from all employees, reception to shop manger was fantastic!

Returned Clean

My Experience

Thankyou Carstar ! You did a great job on my Toyota saquoa. I'm so impressed. Thanks again ! Angela Torrez

My Experience

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Returned Clean