CARSTAR Capital City

4.7 (722reviews)
93%
1107 HAWTHORNE AVE NE,  Salem,  OR  97301
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Shop AssistantSparkles

In operation 29 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Capital City can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Capital City claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (722)

Likely to Recommend

Repair Quality

Done on time - looks good drives well

Customer Service

Looks good drives well

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Everyone helped with a smile on their face

My Experience

Everything was completed to my satisfaction it was fast and efficient service.

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent!!!

My Experience

I really appreciate all the communication with the plan and keeping me up to date with everything. It really put my mind at ease and I know my car was in good hands

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’ve already bragged about how great the service and repair process has been! Highly recommend!

Repair Quality

The service I’ve received from start to finish has been amazing.

Customer Service

Returned Clean

My Experience

I really appreciate the friendliness of the staff and effort to repair my car. The area of damage looks back to normal.

My Experience

We are pleased with the work, and especially the painting! It looks great! Thank you!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

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Returned Clean

My Experience

I really appreciated being walked through in detail the list of necessary items needed to be addressed to bring our car back to its shape and mechanical origin. Also, we were kept informed as to what was happening as the car was in the shop. We are very satisfied.

Likely to Recommend

keep up it

Repair Quality

Still know I don't see any problem, God bless you for your nice work 👍

Customer Service

I appreciated for good service 👍

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Job well done !!!

Likely to Recommend

Will advertise your shop

Repair Quality

I like the way they keep me updated on how far long more to go to get the car dove. Everything is on scheduled plan .

Customer Service

Excellent

Returned Clean

My Experience

The sun had faded my truck paint job so they had to use a computer to match the paint and I looked at it and it couldn't even tell any difference it looked like it was supposed to I also really appreciate the updates of knowing what was going on until the completion. You guys also detailed it and I really appreciate it my truck hasn't been that clean in a couple years

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They went above and beyond at every step and were so wonderful to work with

Customer Service

Communication was constant, open and honest. Jake went out of his way to help and support me thru the process

Returned Clean

My Experience

Customer service was outstanding keeping me updated on the progress! You did a fabulous job! Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean