CARSTAR Capitol Collision - Elk Grove

4.8 (1,010reviews)
96%
10148 Iron Rock Way,  Elk Grove,  CA  95624
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Shop AssistantSparkles

In operation 6 years.

Carstar Capitol Collision Center - Elk Grove is a family owed auto body repair business that has been operating in the Sacramento area for 17+ years. Our goal is to provide safe, high quality repairs to all of our customers. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Sacramento/Elk Grove area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,010)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for proactive and transparent communication, including daily text updates that kept customers informed at every stage. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Customers also appreciated the cleanliness of returned vehicles, often noting cars were washed, vacuumed, and left in better condition than dropped off. A few customers noted minor post-repair issues such as sensors, alignment, or interior dust, and suggested vehicles be thoroughly inspected before customer pickup, as highlighted directly in their comments.
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"... by my insurance company. The entire team provided excellent customer service from start to finish. The repairs were completed quickly, and the communication ..." Read more
"Exceeded expectations of quality and time to repair."
"The services were provided promptly and completed with quality."
"... fact that I was there when the accident happened, I would have had no clue that my car had been in an accident." Read more
"Incredible Service and Work. Beyond what I expected. Fast, communicative and quality work."
"... carstar. In particular, I was very happy with the timely notifications and with my car being finished ahead of schedule." Read more
"They did a beautiful job repairing my car. Estimated a week to fix, had it completed in 3 days. Returned my car cleaned insideout and ready to go. ..." Read more
"Before by almost 4 days."
"Dates shifted back and forth a few times"
"But have problem"
"Liked the real time text status updates. They were really convenient and I didnt have to worry about what stage my car ..." Read more
"... from beginning to end great customer service and the communication was beyond all expectations." Read more
"... than expected. The repair work was exceptional and I was completely informed at all phases of the repair." Read more
"Excellent communication. My car looks amazing!"
"Communication was consistent and the end result was fantastic."

My Experience

My Experience

CARSTAR was professional and highly communicative. I will bring all my vehicles here moving forward. I highly recommend CARSTAR!

My Experience

I am so happy for my car’s repair job done beautifully by Carstar in Elk Grove!!!!! Their service is amazing!!!

Likely to Recommend

Surely

Repair Quality

Excellent service

Customer Service

Excellent service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service. Love that I'm always informed on how process and repair stage my car is at. Michael our representative is easy to ger ahold and very personal and provide awesome services. Thank you to awesome team at CarStar. Tracy Khamsaly

Customer Service

Very happy with service

Returned Clean

Likely to Recommend

Repair Quality

I have to call something came on saying front camera wasn’t available and then it went off

Customer Service

Returned Clean

My Experience

Very happy with my experience my repairs to my SUV I was notified everything they're doing updated with everything. I will be back if my vehicle gets hurt again. Love you guys thank you

Likely to Recommend

Absolutely

Repair Quality

Great service.wonderful job.paint is perfect.got the job done in a fast .on the date they told me .very happy with the work

Customer Service

Great place.good job on my suv paint job is wonderful.fast and on time

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If anyone requires vehicle repair I would recommend them highly!

Repair Quality

Fast, efficient and done correctly!

Customer Service

Mason was outstanding and knew exactly what we needed. All the staff is friendly and professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were very good at communicating with me. They repaired my car. All seems good. I would use them again.

Customer Service

Returned Clean

My Experience

Great service going to recommend to family and friends thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Sensor keeps going off randomly after repair don’t know if it’s because of the initial accident or if something happened during repair either way it should have be replaced or fixed now I have to drive around hearing beep every few minutes after paying. other than that the other repairs are holding up well so far

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

everything went as promised and folks were super helpful and friendly.

Customer Service

Competent and friendly people. I'm a fan.

Returned Clean

My Experience

Great customer service and work

Likely to Recommend

Perfect great service

Repair Quality

Loved it

Customer Service

Perfect great service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am only satisfied with as a 5 because it was quick service but there was an issue with my car and I had to turn back around and have them fix it that same day. That should've already been checked before I received the car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This shop does great work.

Customer Service

Returned Clean