Caliber - Elk Grove - Elkmont West

4.9 (3,857reviews)

100%

(916) 647-8000

9131 Elkmont Way, Elk Grove, CA 95624

100%

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9131 Elkmont Way
Elk Grove, CA 95624

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About Caliber - Elk Grove - Elkmont West

See Photos

9131 Elkmont Way
Elk Grove, CA 95624

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

GM Basic

I-Car

Call

Website

Reviews (3,857)

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Newest
Rating

3,533 Customers Rated

5 Stars

78% Complete

(3008)
4 Stars

7.6% Complete

(293)
3 Stars

2.2% Complete

(83)
2 Stars

1.3% Complete

(52)
1 Star

0.4% Complete

(15)
< 1 Star

2.1% Complete

(82)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, timely repairs, and outstanding communication. Many highlight that vehicles were returned ahead of schedule, with repairs described as flawless and detailed. The team is frequently commended for being professional, friendly, and transparent throughout the process. Customers appreciate regular updates via text and calls, making stressful situations feel manageable. A few customers noted areas for improvement, including instances where a part was left unreplaced, minor post-repair issues such as a loose panel and rearview sensor cover, condensation in a headlight, and clearcoat concerns - all flagged directly by customers. Overall, the vast majority express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... responsive, and kept things moving as best as possible. The repairs were done thoroughly and with great attention to detail, and I always felt informed and respected as a customer. ..." Read more

"... appropriately. I appreciate their responsiveness and commitment to customer satisfaction. While my initial experience raised concerns, I value how seriously my feedback ..." Read more

"... 2016 Toyota Tundra was pleasant and stress free. The quality of the repair was excellent." Read more

"... impeccable, I asked coworkers to tell me where he occurred. Nobody could find it. Thats how well the job was done. Thank you." Read more

"I have already bragged about the quality of service, the timeliness of Caliber Collision the the ease of the entire process"

"It was done a day before I was promised"

"I like the fact that they quoted me for three day job and it only took them two and the staff was friendly and professional."

"My vehicle was completed and ready for pick up before the anticipated date."

"Ready a couple of days early"

"Day late but no big deal. They took care of everything for me"

"... insurance and rental car couldnt have gone smoother. Communication w myself and insurance was clear and with quick execution. Excellent Service, high technical expertise and great ..." Read more

"The communication was great and the service was completed on time."

"They kept me informed and called to discuss issues that delayed the process. They answered all the questions and ..." Read more

"Never really heard of the status. Had to call on my own. Yes I received a text letting me know they where ..." Read more

"Exceptional Quality work. Great communication while vehicle was being repaired."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... appropriately. I appreciate their responsiveness and commitment to customer satisfaction. While my initial experience raised concerns, I value how seriously my feedback ..." Read more

"... 2016 Toyota Tundra was pleasant and stress free. The quality of the repair was excellent." Read more

"... impeccable, I asked coworkers to tell me where he occurred. Nobody could find it. Thats how well the job was done. Thank you." Read more

"I have already bragged about the quality of service, the timeliness of Caliber Collision the the ease of the entire process"

"It was done a day before I was promised"

"I like the fact that they quoted me for three day job and it only took them two and the staff was friendly and professional."

"My vehicle was completed and ready for pick up before the anticipated date."

"Ready a couple of days early"

"Day late but no big deal. They took care of everything for me"

"... insurance and rental car couldnt have gone smoother. Communication w myself and insurance was clear and with quick execution. Excellent Service, high technical expertise and great ..." Read more

"The communication was great and the service was completed on time."

"They kept me informed and called to discuss issues that delayed the process. They answered all the questions and ..." Read more

"Never really heard of the status. Had to call on my own. Yes I received a text letting me know they where ..." Read more

"Exceptional Quality work. Great communication while vehicle was being repaired."

Brandon (GMC owner) reviewed 9/26/26

Very satisfied with the repair Caliber did. They were friendly, helpful, and fast with the repair of my vehicle.

Lidia (Toyota owner) reviewed 9/25/26

Very good and precious work with my car repairs

Brandon (Honda owner) reviewed 9/24/26

Caliber Collision did and amazing job. They were very quick, fast and very professional. They also helped me get picked up for my rental car. Damage to my back bumper on my mini van looks brand new.

Rose (Ford owner) reviewed 9/21/26

Excellent communication, regular updates, regular check ins on how to proceed. They were able to start my repairs immediately without an appointment. Repair time length was about as expected and possibly faster than expected. They seem to have done a thorough and meticulous job on the repairs. Very satisfied. I will return with any auto body repair needs.

Arleda (Toyota owner) reviewed 9/14/26

Great service from the start explaining the process clearly vehicle came back looking brand new

highly likely

Quality Repair Work professional customer service

great knowledge and understanding

Maria (Chevrolet owner) reviewed 9/14/26

Please thank your whole team for an outstanding work to my vehicle not only for the repairs done but for also going out and beyond in washing and cleaning the inside of my vehicle. I am greatly appreciated and look forward to bringing my vehicles in the future and recommending you to friends and family. Thank you

Erik (Jeep owner) reviewed 9/14/26

Gerardo (BMW owner) reviewed 9/10/26

I want to thank the whole team for a job well done. Also, I appreciate the great customer service from Todd and the attention he gave to our situation. Thanks again.

Great customer service from Todd.

Anthony (Lexus owner) reviewed 9/7/26

Wendell (Ford owner) reviewed 9/2/26

Caliber Collision you have gone above and beyond on the repair work and customer service! From the front desk to the technicians we are extremely satisfied! Thank you

Would recommend 10/10

The team at Caliber Collision has been amazing from start to finish! Unfortunately, we have had to take two of our vehicles to get repaired and on every occasion they were able to fix the body of our cars as if it never happened! They are super informative throughout the entire process and we would recommend them to anyone needing collision repair! Well done Charles, Todd, Shoua, and crew!

Shawna (Chevrolet owner) reviewed 8/31/26

Curtis (Subaru owner) reviewed 8/27/26

Excellent, time efficient work

Brian Kincaid (Honda owner) reviewed 8/27/26

Cecil Brymer & Carol (Ford owner) reviewed 8/27/26

They do good work.

They do a great job.

Also great.

Chandra (Chevrolet owner) reviewed 8/26/26

I would definitely recommend everybody.

Very satisfied ,work done in timely manner,very friendly staff

Amanpreet (Honda owner) reviewed 8/24/26

Alyssa (Honda owner) reviewed 8/24/26

I greatly appreciate all of the consistent communication and updates. You made this process seamless and easy for us. Kudos!

Gurmel (Volkswagen owner) reviewed 8/24/26

Steve (Toyota owner) reviewed 8/19/26

Conrad (Infiniti owner) reviewed 8/19/26

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Caliber - Elk Grove - Elkmont West

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Elk Grove - Elkmont West

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,857)

3,533 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -