CARSTAR Pacific Coast Collision Center

4.9 (2,131reviews)

98%

(916) 287-9333

3480 Sunrise Blvd, Suite 250, Rancho Cordova, CA 95742

98%

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3480 Sunrise Blvd, Suite 250
Rancho Cordova, CA 95742

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About CARSTAR Pacific Coast Collision Center

See Photos

3480 Sunrise Blvd, Suite 250
Rancho Cordova, CA 95742

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 13 years.

Welcome to Carstar Pacific Coast Collision Center. As a family-owned shop, we're dedicated to restoring vehicles with precision. Our "I-Car Gold Class" recognition highlights our commitment to quality, and being "Tesla Certified" showcases our expertise in cutting-edge technology. We collaborate seamlessly with insurance companies, ensuring a stress-free experience. Your satisfaction is our priority, and our lifetime warranty underscores our confidence in our work. Join the Carstar family, where excellence and customer service reign. From minor dents to major repairs, we approach each project with the same dedication and expertise that have become synonymous with our name. Our mission is to not only restore your vehicle to its former glory but to exceed your expectations and make the process as smooth as possible. Your satisfaction drives us forward, and we look forward to the opportunity to serve you and your vehicle with the care it deserves.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish
Russian

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

GM Basic

GM Electric Vehicles

Honda

I-Car

Tesla

Call

Website

Reviews (2,131)

Sort By:
Newest
Rating

1,827 Customers Rated

5 Stars

75.1% Complete

(1600)
4 Stars

6.8% Complete

(145)
3 Stars

1.1% Complete

(24)
2 Stars

0.8% Complete

(16)
1 Star

0.4% Complete

(8)
< 1 Star

1.6% Complete

(34)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlighted the professionalism, friendliness, and expertise of the entire team, noting that repairs were frequently completed ahead of schedule. The quality of repair work received high marks, with numerous customers remarking that their vehicles looked brand new upon return. Regular status updates via text were widely appreciated, keeping customers informed throughout the process. Customers also valued the added touches such as complimentary vehicle cleaning and assistance with rental car coordination. A few customers noted areas for improvement directly from their experiences, including occasional communication inconsistencies, minor repair concerns, and preferences for phone call updates over text-only notifications. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... experience at CARSTAR Pacific Coast! From start to finish, the team went above and beyond to make the process smooth, professional, and stress-free. The customer service ..." Read more

"... Tesla, and the second time theyve out done their self. Excellent customer service and their work is second to none. A 15 out of 10!" Read more

"... ‘turnaround time were far better than typically expected, the repairs were top notch and I genuinely feel like my car looked even better than it did before I was rear ..." Read more

"... stars arent enough! Thank you for the amazing work, attention to detail, and outstanding customer service. My car looks brand new again. Hands down the best ..." Read more

"... I hit a deer at low speed; I was so disappointed. Carstar did an excellent job though restoring it to brand new cosmetically and functionally. The body lines were ..." Read more

"... completion date, and was pleasantly surprised when my car was completed 4-5 days ahead of schedule. Not a fan of rental cars so that was a major win ..." Read more

"Ready in 2 days when they initially estimated a week"

"My Prius was repaired & returned to me within fewer than 26 hrs of the vandalism incident. You just cannot do it faster ..." Read more

"... extremely willing to help answer any questions I had. The work was finished 1 day ahead of the estimated time which was a nice surprise. The quality of work was ..." Read more

"... with my car, all expenses and time frames. In fact they are are often early with completion. Impeccable work. I heartily recommend Carstar and their amazing staff." Read more

"Very satisfied with not only the work done but the communication from start to finish was very important to me on knowing what was happening at all times. I couldn't ..." Read more

"... informative and knowledgeable team members. From booking to getting texts on where my car was in the process for repair I was always in the loop. Thank you for making it ..." Read more

"I received regular updates and was never lost throughout the process."

"They care about how they communicate. They communicate either utmost courtesy."

"Great communication, great work, great customer service!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... experience at CARSTAR Pacific Coast! From start to finish, the team went above and beyond to make the process smooth, professional, and stress-free. The customer service ..." Read more

"... Tesla, and the second time theyve out done their self. Excellent customer service and their work is second to none. A 15 out of 10!" Read more

"... ‘turnaround time were far better than typically expected, the repairs were top notch and I genuinely feel like my car looked even better than it did before I was rear ..." Read more

"... stars arent enough! Thank you for the amazing work, attention to detail, and outstanding customer service. My car looks brand new again. Hands down the best ..." Read more

"... I hit a deer at low speed; I was so disappointed. Carstar did an excellent job though restoring it to brand new cosmetically and functionally. The body lines were ..." Read more

"... completion date, and was pleasantly surprised when my car was completed 4-5 days ahead of schedule. Not a fan of rental cars so that was a major win ..." Read more

"Ready in 2 days when they initially estimated a week"

"My Prius was repaired & returned to me within fewer than 26 hrs of the vandalism incident. You just cannot do it faster ..." Read more

"... extremely willing to help answer any questions I had. The work was finished 1 day ahead of the estimated time which was a nice surprise. The quality of work was ..." Read more

"... with my car, all expenses and time frames. In fact they are are often early with completion. Impeccable work. I heartily recommend Carstar and their amazing staff." Read more

"Very satisfied with not only the work done but the communication from start to finish was very important to me on knowing what was happening at all times. I couldn't ..." Read more

"... informative and knowledgeable team members. From booking to getting texts on where my car was in the process for repair I was always in the loop. Thank you for making it ..." Read more

"I received regular updates and was never lost throughout the process."

"They care about how they communicate. They communicate either utmost courtesy."

"Great communication, great work, great customer service!"

Henry (Tesla owner) reviewed 9/27/26

Yaneli (Toyota owner) reviewed 9/25/26

Car star did an excellent job repairing my vehicle. They had quick availability, kept me updated throughout the process, were so kind and helpful, and had a quick turn around time to return my vehicle back to me. I highly recommend them for any of your repair needs.

Very satisfied, my vehicle looks amazing

CARSTAR was amazing. They updated me throughout the whole process, had kind and helpful service, and had a quick turnaround time. Thank you to all

Ryan (Toyota owner) reviewed 9/23/26

Great service fast and very accommodating

Teresa (Tesla owner) reviewed 9/21/26

Leilani (Honda owner) reviewed 9/21/26

Efficient, friendly, and thorough! I highly recommend this place

Todd (Hyundai owner) reviewed 9/19/26

The staff was amazing .. my car looks great !! they exceeded All my expectations!!!

Ron (Tesla owner) reviewed 9/18/26

Car was ready 2 days before promised. Very good job. Cam back perfectly repaired and washed. Very happy!

They did a great job and got it done e 2 days before promised

Ken (Tesla owner) reviewed 9/17/26

Sharon (Honda owner) reviewed 9/17/26

Scott (Toyota owner) reviewed 9/17/26

Honest and reliable. The receptionist/ scheduler was especially helpful and professional

Daren (Honda owner) reviewed 9/16/26

Very good customer service, efficient, and knowledgeable.

Craig (Toyota owner) reviewed 9/15/26

Great team - never had a better experience with any repair. Awesome work!

Estefana (Kia owner) reviewed 9/10/26

Everything was certified I was certified everything was good

Blondell (Tesla owner) reviewed 9/10/26

Tuan (Tesla owner) reviewed 9/9/26

Michael (Ford owner) reviewed 9/8/26

Best in town

Excellent work and Tony was so helpful making sure I was kept informed.

Excellent

Quy (Tesla owner) reviewed 9/4/26

Staffs are friendly and helpful. I really like the fixings

Dewanshi (Tesla owner) reviewed 9/3/26

Nadia (Toyota owner) reviewed 9/2/26

Lizzie (Toyota owner) reviewed 9/2/26

yes they agreed to remove the scratch by the door but it was still there when i got it back

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

CARSTAR Pacific Coast Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Pacific Coast Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,131)

1,827 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0