Fix Auto Roseville

4.9 (1,423reviews)
98%
118 WILLS RD,  Roseville,  CA  95678
Bot
Shop AssistantSparkles

In operation 10 years, 5 years at this location.

Fix Auto Roseville is a family owned auto repair facility. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 20 years. Here at Fix Auto Roseville, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle is restored to factory specifications. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Sacramento area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Scion
Subaru
Toyota

Reviews (1,423)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional service quality, with repairs frequently described as flawless, professional, and restoring vehicles to like-new condition. The team received high marks for proactive and transparent communication, keeping customers informed at every stage of the repair process. Many customers highlighted the convenience of coordinating car rentals and returning them directly at the shop. Timeliness was another strong point, with numerous customers noting their vehicles were completed ahead of schedule. Complimentary interior and exterior detailing upon vehicle return was a recurring pleasant surprise. A small number of customers noted occasional delays, communication gaps, or quality concerns such as mismatched paint or incomplete repairs, reflecting areas customers feel could be strengthened.
Select to learn more
"They fixed the bumper and L panel but damaged the hood paint where they were working. They pulled a strip of paint off the hood and didn't ..." Read more
"... and when I picked up the vehicle it was horrible paited the car 2 different colors and broke both headlights they are now filled with water" Read more
"They did an amazing job on my Range Rover. I was worried as my vehicle was less than a year ..." Read more
"Still some odor. Hope that dissipates. Filmy residue left on windows, distraction while driving. One complaintβ€”battery clamp wasnt securely fastened. ..." Read more
"I think it was before the due date originally they thought it was going to take 3 weeks but it only took two."
"The car was in the shop only two nights and the work was completed prior to the long Thanksgiving weekend."
"Estimate was 4 days and they had it complete in 2.5."
"I was told the repair would take 2 to 4 days. The repairs were completed in 2 days!"
"They extended it twice and when I picked up the vehicle it was horrible paited the car 2 different colors and broke both ..." Read more
"... the Monday 629 so that it would be completely done. I really appreciated the communication they provided me the whole time and being 100% upfront on the status." Read more
"Service was great. You guys are the best. You kept informed on the progress. You explained everything in detail before n during. The job was done when expected and ..." Read more
"Poor communication they did work that wasnt supposed to be done"
"I experienced a lack of communication from the day I dropped off my vehicle. Despite providing my contact information ..." Read more
"They were very good. They kept me updated on my vehicle and they finished by the estimated date of completion. The work was absolutely 100 percent. ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Service is a thumbs up πŸ‘πŸ»

Customer Service

Linette is superb.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did an incredible job, super friendly and efficient personnel. And the timeliness and quality of repairs was phenomenal. I would recommend them time and again to friends and family.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I had a great experience getting my car repaired after a minor accident. Tim was very helpful and professional throughout the entire process. They repaired the damage, painted the car beautifully, and everything looks great. I was especially impressed with how quickly the work was completed. Tim kept everything simple and made the whole process easy and stress-free. The car looks like nothing ever happened! Thank you, Tim, and the entire team for the excellent and fast service. I would definitely recommend them!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fix auto in Roseville did absolutely amazing repairing the damages on my vehicle. They made it look like nothing ever happened! They took care of us so well, and we are 100 percent satisfied. I will always recommend to others ! Thank you all so much again for taking such good care of our car!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had a great experience, my car looks fantastic. Tim was very helpful and gave me updates along the way.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repair was good ignoring my desire to be notified of any changes in repair order totals a 2 as my wishes were completely ignored. All communication once my car was left for repairs were completely and totally ignored. Unacceptable especially I made my feelings very well known at the start of the repair.

Customer Service

Lack of communication once I dropped off my car when there was something to be said to me, and it was not about Nissan and the almost $500 to be charged for checking the safety after the repair. This company has worked with Nissan before they should have communicated as I had requested, they did not.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Awesome staff! Lauren was amazing

Likely to Recommend

I would. Locally owned and not a "Chain Store" body shop. They care more about their customers and quality of work then the big stores.

Repair Quality

I had them paint two mirror caps. Excellent paint job and match.

Customer Service

Very organized. Everybody was friendly and professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The best.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Fast and convenient

Repair Quality

Fast and efficient service.

Customer Service

Very helpful and no long wait for an appointment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great service! Friendly staff. Kept me informed on the progress of my repair.

Likely to Recommend

Repair Quality

Customer Service