CARSTAR Cockrell's Collision West
In operation 37 years, 22 years at this location.
If you need auto body repair work in Mobile, you need CARSTAR. Our body shop does the best collision repair in the city. With our high-quality dent repair, we’ve got all you need for an expert auto body repair. At CARSTAR, we provide a full range of auto body repair services, from fixing small dents and scratches to fully restoring your vehicle to its pre-accident state. Whether you’ve been in a collision, experienced storm damage, or simply want to give your car a makeover, we're here to help you get back on the road! Our services feature cutting-edge collision repair technology, highly trained technicians, and exceptional customer service to ensure your complete satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great service! Professional and courageous service. I r received my auto repair fast, looks new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, courteous and friendly service.. My car looks as though it was just purchased.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
EXCELLENT CUSTOMER SERVICE!!!! I received text messages updating me the entire time. They even cleaned my car both inside and out. Thank you for making getting rear ended a great “repair” experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was impressed with the way the service was handled. The staff was very friendly and I was treated with respect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Trunk was still not shutting down normally and my grandson was so upset he just took it like it was because he had waited long enough and had turned in the rental
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
After I turned in my rental and came to pick up my car they didn’t fix my trunk and she said leave it and I will get them to fix it I said ok and as we were about to go drive off my 17 yr old grandson wanted his car so he made me stop the car and he jumped out and told them forget fixing the trunk cus he need his car right now cus they told him it essctrafy and we had turned in the rental bf we came to pick up his car
Customer Service - 2.0/5.0 -
Not satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The wait was worth the repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a very personalized experience because I recently loss my husband and the Manager Rachael showed sympathy and was kind. It made me feel I had choose the right detail company and the work spoke for itself . I would highly recommend them to others.Thanks for making me at eased about the whole experience. a kind and made me feel I choose the right detail company and we customers need people who truly care
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I live in Ohio and this was my daughter taking her car in as a USA student. We have never ever had the service you provided for her car repair in Ohio. You all cared for every single aspect and we are so grateful. Keep it up. You were all a blessing to us! God Bless!! Keep the kindness going!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job done in a timely manner and they even called enterprise and had my rental car extended. Job well done . I just need an estimate on the rear bump which I requested but did not get
Likely to Recommend - 4.0/5.0
Repair Quality - 1.0/5.0 -
I asked them to give me an estimate of my rear bumper and I still haven’t gotten an estimate yet
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent people and repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service they kept me informed throughout the entire process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Courteous knowledgeable and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had minor issue with my vehicle and they got me in and out quickly.