Caliber - Mobile - Schillinger Rd S

4.8 (3,499reviews)
96%
1040 Schillinger Rd South,  Mobile,  AL  36695

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,499)

Customers say
Overall Customer Satisfaction
Customers consistently praised the high quality of repairs, with many noting their vehicles looked brand new upon return. Communication stood out as a major strength, with frequent updates via calls, texts, and online tracking keeping customers informed throughout the process. Timeliness was also highlighted positively, as many vehicles were completed ahead of schedule. Staff friendliness, professionalism, and attentiveness were repeatedly commended. A few customers noted areas for improvement, including occasional lapses in communication, minor repair oversights, and delays due to parts availability, as mentioned directly in their feedback.
Select to learn more
"... recommend Caliber Collision to anyone looking for quality repairs, excellent customer service, timely work, and consistent communication." Read more
"... throughout the entire repair process. My vehicle was returned in excellent condition and the work was done in a timely manner. I truly appreciate the attention ..." Read more
"From start to finish, this was the best auto repair experience weve ever had. Communication was outstanding — we were kept in ..." Read more
"My Technician went above and beyond. The level of care and attention he showed me and my needs as a single ..." Read more
"They had my car in and out quick and it looks brand new again."
"... informed throughout the entire repair process. My vehicle was returned in excellent condition and the work was done in a timely manner. I truly appreciate the ..." Read more
"Before the promised date, I was very pleased"
"... for doing such a wonderful job on my Toyota it was done in a timely manner and looks brand new again. I'm definitely satisfied!" Read more
"After 2 completion date changes, it was finished at 5pm on 818...the last completion date"
"... was the best auto repair experience weve ever had. Communication was outstanding — we were kept in the loop at every stage of the process, so there were ..." Read more
"... professional, courteous, and incredibly helpful. The communication was outstanding I was kept informed every step of the way, and any questions I had were answered ..." Read more
"... found that caliber was helpful in every single way, they called and updated me multiple times during the week. they communicated and explained everything to my ..." Read more
"I was kept advised daily as to the progress of the repairs. Every one at Caliber made me feel at home, calling ..." Read more
"No one would never give me a call back"

Likely to Recommend

Repair Quality

Most awesome people and service. Especially especially Wendy.

Customer Service

Awesome

Returned Clean

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Excellent work

Customer Service

Returned Clean

My Experience

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My Experience

The repairs looked great and Everyone was very nice!

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Very friendly and inviting

Returned Clean

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Took a long time to get car back

Customer Service

Returned Clean

My Experience

As expected, they did a fantastic job. Everyone was very friendly and Jodi is just tops.

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Customer Service

Returned Clean

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Repair Quality

I have had to deal with this situation before and this was by far the worst experience. I wouldn't recommend anyone to this place. The quality of service is terrible. They did a rushed job on my vehicle and then when I picked it up it wouldn't even crank. The guy that worked on it then tries to persuade my husband that the battery had to be jumped off three times since they had it even though a brand new battery was put in my van last year and it had no problem cranking at all before I brought it there. Terrible service!

Customer Service

Returned Clean

My Experience

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My Experience

I appreciated updates by text and the professionalism.

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Returned Clean

My Experience

My car looks great and drives well.

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Excellent service and work!

Repair Quality

Customer Service

Excellent job!

Returned Clean

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Customer Service

Great service

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Customer Service

This location did a great job on my vehicle and I recieved my vehicle before expectation date. Thank you so much!

Returned Clean

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Returned Clean

My Experience

I was kept advised daily as to the progress of the repairs. Every one at Caliber made me feel at home, calling me by name and explaining all paper work. I felt like family there.

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean