Caliber - Saraland
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
They took too long, and my car still isn’t finished!
Repair Quality - 0.5/5.0 -
My car was not finished. I’ve had it back two weeks, and they still have not called me back to fix the trunk.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much, your company really did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs that were made was professional, even the color matched perfectly. Quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend you to a friend the work is great it just the time my car was supposed to to have been ready and was not a rental was costing me money I didn’t have
Repair Quality - 4.5/5.0 -
True work was satisfactory good job only didn’t clean out my car when work was completed
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My niece is very satisfied with the work you all have done
My Experience - 5.0/5.0 -
I was very pleased with the work and professionalism your Saraland office conducted. As far as your team that you have calling me after I got an estimate to get it scheduled even when the car is at the shop and even after I received the car back completed, they still called me at 8:00 at night to schedule a vehicle appointment that has already been completed. You need to fix that or you are going to lose business, mine for one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repairs kept getting delayed. Tail gate bushings were worn out. When I left the shop oil pressure in my truck kept going off. Was running fine when I got there. So don’t know what’s up with that.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Missed 4 dead lines. Tail gate striker bolt worn out. Truck looks good.
Customer Service - 3.0/5.0 -
Hard to get some one to answer phone. They seemed to have bad communication with each other.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The side rear view mirror was mounted on the outside of the vehicle trim. No way you couldn’t see that was WRONG. The busted windshield was not replaced. And the windshield trim on the passenger side folded under the vehicle trim making a big wid 1” gap for 5” … not good
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with. Professional workmanship.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Well first off it took them a litteral month for them to fix my car then I found damage on my rear bumper on driver side that I know was not there prior to me dropping the car off for repairs