Caliber - Saraland
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repairs kept getting delayed. Tail gate bushings were worn out. When I left the shop oil pressure in my truck kept going off. Was running fine when I got there. So don’t know what’s up with that.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Missed 4 dead lines. Tail gate striker bolt worn out. Truck looks good.
Customer Service - 3.0/5.0 -
Hard to get some one to answer phone. They seemed to have bad communication with each other.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The side rear view mirror was mounted on the outside of the vehicle trim. No way you couldn’t see that was WRONG. The busted windshield was not replaced. And the windshield trim on the passenger side folded under the vehicle trim making a big wid 1” gap for 5” … not good
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with. Professional workmanship.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Well first off it took them a litteral month for them to fix my car then I found damage on my rear bumper on driver side that I know was not there prior to me dropping the car off for repairs
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Make sure auto is ready before notifying the owner. Finally got my car on third notification
Likely to Recommend - 5.0/5.0 -
I would recommend shop on Springhill Avrnue
Repair Quality - 4.0/5.0 -
I was told it would take 7 to 10 days to repair my car. Then I was given three different dates that it would be ready. It took almost a month. I choose Caliber because of past service. If I should need Caliber again, will probably go back to Springhill Avenue.
Customer Service - 4.0/5.0 -
see prior message
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will always speak highly of our experience
Repair Quality - 5.0/5.0 -
Great professional quality. Very satisfied
Customer Service - 5.0/5.0 -
Always friendly and knowledgeable
Returned Clean
My Experience - 0.0/5.0 -
Where do I start. Over spray all over truck, inside of truck has white dust everywhere, driver side tail light/brake light not working, fuel neck not bolted to bed, trash inside and inside bed of truck, i had in-channel rain guards on windows now I have stick on, driverdoor window switch that controls passenger window broken, bright lights not working, passenger window tint is chipped, passenger side step not level, passenger door trim messed up, tailgate not closing properly, not locking
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
The car looks good where damage was done. But, my windshield came back cracked, the button to move my driver and passenger seats are broken, and there was white chalky looking powder in the back seat on my door and on the seats where no one should have been working on anything at.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great folks to deal with, they did an excellent job fixing my car! Very satisfied with them!
Customer Service - 5.0/5.0 -
Young lady was courteous and helpful !