CARSTAR Cockrell's Collision West
In operation 37 years, 22 years at this location.
If you need auto body repair work in Mobile, you need CARSTAR. Our body shop does the best collision repair in the city. With our high-quality dent repair, we’ve got all you need for an expert auto body repair. At CARSTAR, we provide a full range of auto body repair services, from fixing small dents and scratches to fully restoring your vehicle to its pre-accident state. Whether you’ve been in a collision, experienced storm damage, or simply want to give your car a makeover, we're here to help you get back on the road! Our services feature cutting-edge collision repair technology, highly trained technicians, and exceptional customer service to ensure your complete satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did exactly what they said they would do.
Customer Service - 5.0/5.0 -
Rachel was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and with timely updates.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very pleased
Repair Quality - 5.0/5.0 -
Great service. Great work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the work and the staff. Rachel is always friendly and very helpful.
My Experience - 5.0/5.0 -
Incredible customer service and very fast turnaround. Rachel and Brayden were pleasant awesome to work with and kept me informed on what was going on. High quality work with great attitude about my problem. They are my new go to for body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and the repairs done made my truck look brand new! I couldn’t be happier! Rachel and Brayden were pleasant and wonderful to work with and I will most definitely recommend them whenever I have the opportunity!
Customer Service - 5.0/5.0 -
Rachel and Brayden are wonderful to work with.
Returned Clean
My Experience - 5.0/5.0 -
My experience was great, Everyone that works there was very professional and listened to my concerns pertaining to my vehicle, I am so happy that I chose crockrell’s body shop. I had a lot of other choices, and happy I chose them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience did a great job repairing my car after the accident
Customer Service - 5.0/5.0 -
They were very happy help and always available
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They went above and beyond. The customer service was impeccable. I couldn’t have asked for a more caring professional experience
Returned Clean
My Experience - 5.0/5.0 -
Rachel was so helpful and easy to work with. The shop did everything they were supposed to do. Overall, it was a very good experience. I would recommend Cockrell’s to anyone who needs body repairs on their car!
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Honest, excellent work. Great communication!
Customer Service - 5.0/5.0 -
Courteous and attentive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service! Professional and courageous service. I r received my auto repair fast, looks new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, courteous and friendly service.. My car looks as though it was just purchased.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
EXCELLENT CUSTOMER SERVICE!!!! I received text messages updating me the entire time. They even cleaned my car both inside and out. Thank you for making getting rear ended a great “repair” experience!