CARSTAR Cockrell's Collision West

4.9 (337reviews)

97%

(251) 639-9292

50 Schillinger Rd N, Mobile, AL 36608

97%

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50 Schillinger Rd N
Mobile, AL 36608

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About CARSTAR Cockrell's Collision West

See Photos

50 Schillinger Rd N
Mobile, AL 36608

Get Directions

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 37 years, 22 years at this location.

If you need auto body repair work in Mobile, you need CARSTAR. Our body shop does the best collision repair in the city. With our high-quality dent repair, we’ve got all you need for an expert auto body repair. At CARSTAR, we provide a full range of auto body repair services, from fixing small dents and scratches to fully restoring your vehicle to its pre-accident state. Whether you’ve been in a collision, experienced storm damage, or simply want to give your car a makeover, we're here to help you get back on the road! Our services feature cutting-edge collision repair technology, highly trained technicians, and exceptional customer service to ensure your complete satisfaction.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Reviews (337)

Sort By:
Newest
Rating

291 Customers Rated

5 Stars

70.6% Complete

(238)
4 Stars

7.7% Complete

(26)
3 Stars

3.3% Complete

(11)
2 Stars

2.1% Complete

(7)
1 Star

0% Complete

(0)
< 1 Star

2.7% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Repairs are frequently described as excellent, with vehicles restored to like-new condition. Staff are highlighted as knowledgeable, courteous, and genuinely caring. Communication stands out as a key strength, with many customers appreciating regular updates throughout the repair process. Timeliness is also well-regarded, with several vehicles completed ahead of schedule. A few customers noted areas for improvement, including occasional delays, incomplete repairs requiring return visits, and instances where communication on supplemental work could have been stronger. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Communication

"... not have asked for better service for my vehicle. Entire staff was very courteous, extremely knowledgeable and completed the work in an absolute reasonable ..." Read more

"Great service. Communicated well and did an excellent job. All round good experience"

"Super Satisfied with both the work done and the cost of the repairs done! Very friendly and they went ..." Read more

"EXCELLENT work"

"Professional, courteous and friendly service.. My car looks as though it was just purchased."

"EXCELLENT CUSTOMER SERVICE!!!! I received text messages updating me the entire time. They even cleaned my car both inside and out. Thank ..." Read more

"Received daily alerts and updates"

"I received daily updates."

"Great customer service and fast repairs look perfect. Very good communication too. I have another car that needs ..." Read more

"I needed better communication about the supplemental work that had to be done"

Service Quality
Communication

Service Quality
Communication

"... not have asked for better service for my vehicle. Entire staff was very courteous, extremely knowledgeable and completed the work in an absolute reasonable ..." Read more

"Great service. Communicated well and did an excellent job. All round good experience"

"Super Satisfied with both the work done and the cost of the repairs done! Very friendly and they went ..." Read more

"EXCELLENT work"

"Professional, courteous and friendly service.. My car looks as though it was just purchased."

"EXCELLENT CUSTOMER SERVICE!!!! I received text messages updating me the entire time. They even cleaned my car both inside and out. Thank ..." Read more

"Received daily alerts and updates"

"I received daily updates."

"Great customer service and fast repairs look perfect. Very good communication too. I have another car that needs ..." Read more

"I needed better communication about the supplemental work that had to be done"

Ronald (Ford owner) reviewed 9/20/26

Courteous and expedient work done on my truck thank you so much for what you did.

Got the job done two weeks and two days just slowly get the parts in greatly satisfied

Courteous knowledgeable, greatly satisfied

Levi (Hyundai owner) reviewed 9/16/26

My family and I have been using your body shops for 50yrs and I tell everyone about your fine work

Vernelsa (Buick owner) reviewed 9/7/26

Good job on repairs

Good job I didn't expect it would take over 5 weeks to complete

Makenzey (Kia owner) reviewed 8/31/26

Was the absolute best experience!!They have the best customer service and did the best on my car!!Would definitely recommend to anyone if they have anything wrong with their car!!!

Ken (RAM owner) reviewed 8/24/26

Great job!

Susan (Chevrolet owner) reviewed 8/17/26

I could not have asked for better service for my vehicle. Entire staff was very courteous, extremely knowledgeable and completed the work in an absolute reasonable amount of time. I was kept updated with progress the entire time. I Would recommend them to anyone that is in need of assistance with their vehicle.

David (Toyota owner) reviewed 8/13/26

Fred (Ford owner) reviewed 8/3/26

Ernest (Buick owner) reviewed 8/3/26

Well pleased with the service the personal and the timelessness of the service

Very professional in all phases

Quick and courteous in handling all details Kept us informed at all stages

Wilfred (Nissan owner) reviewed 7/30/26

They did exactly what they said they would do.

Rachel was great.

Rebecca (Chevrolet owner) reviewed 7/27/26

Excellent work and with timely updates.

Bill (Chevrolet owner) reviewed 7/27/26

Very pleased

Great service. Great work

Brooke (Toyota owner) reviewed 7/23/26

Great

Carolyn (Toyota owner) reviewed 7/22/26

I am very satisfied with the work and the staff. Rachel is always friendly and very helpful.

Jessica (Honda owner) reviewed 7/22/26

Charles (Ford owner) reviewed 7/22/26

Incredible customer service and very fast turnaround. Rachel and Brayden were pleasant awesome to work with and kept me informed on what was going on. High quality work with great attitude about my problem. They are my new go to for body work.

Great service and the repairs done made my truck look brand new! I couldn’t be happier! Rachel and Brayden were pleasant and wonderful to work with and I will most definitely recommend them whenever I have the opportunity!

Rachel and Brayden are wonderful to work with.

Bernita (Nissan owner) reviewed 7/20/26

My experience was great, Everyone that works there was very professional and listened to my concerns pertaining to my vehicle, I am so happy that I chose crockrell’s body shop. I had a lot of other choices, and happy I chose them.

Terrance (Dodge owner) reviewed 7/20/26

Ginger (Mazda owner) reviewed 7/20/26

Great experience did a great job repairing my car after the accident

They were very happy help and always available

Sharon (Nissan owner) reviewed 7/16/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

CARSTAR Cockrell's Collision West

Take photos and get an online estimate

Schedule an estimate appointment

About CARSTAR Cockrell's Collision West

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (337)

291 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?