CARSTAR Collision Center of Columbus East
In operation 12 years.
Carstar Collision Center Columbus East, formerly known as Midwest Auto Collision has been in business for 10 years. Or goal is to provide high quality repairs, along with an exceptional level of communication throughout the repair process to all of our customers. Our level of communication is done through email, text and phone calls. Here at Carstar Collision Center we have a team of certified technicians committed to provide superior and quality service to our customers. Our customers need and safety is our highest priority. When it comes to collision repair services, we are proud to be your choice in exceptional collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Everyone was great. The process was very easy, which is great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with what was done, got my car back shining!
Customer Service - 5.0/5.0 -
Very friendly, notification was on point
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work (again). Thank you for your expertise and professionalism.
Customer Service - 5.0/5.0 -
Our representative Angie was top notch
Returned Clean
My Experience - 5.0/5.0 -
Very pleasant people who seemed knowledgeable and professional. I hope I don't need to but I would return if I needed collision repair in the future
My Experience - 5.0/5.0 -
Really impressed with the communication during the process. Very friendly employees and very helpful, I really like how clean the car was when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes this is not my first time coming to carstar and I need them again I be back, they give top noch service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very Pleased with the work done on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Especially for Fords since they are a certified Ford repair shop.
Repair Quality - 5.0/5.0 -
My car looks brand new and it only took 9 days. I am beyond impressed and pleased!
Customer Service - 5.0/5.0 -
Great agents!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will absolutely refer them every time!
Repair Quality - 5.0/5.0 -
My car looks absolutely amazing. Just a good as when I first bought it. Thank you all so much for doing an amazing job!
Customer Service - 5.0/5.0 -
Customer service from over the phone to face-to-face was a 10/10. They were so kind and understanding.
Returned Clean
My Experience - 5.0/5.0 -
Carstar was incredible to work with. They made a not so fun process way easier than I imagined. The front staff was professional and knew what they were doing and my repairs were done super fast and well. I highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Travelers was so easy and quick to work with. They made this process that’s usually very stressful to one that was manageable and somewhat easy. Liked the app and uploading everything there.
Customer Service - 5.0/5.0 -
Carstar was incredible! Professional, quick and easy to work with.
My Experience - 5.0/5.0 -
The team was very kind and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car is working great!
Customer Service - 5.0/5.0 -
They always responded in a timely manner
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
The work done to my van was great only thing I have to complain about is they did not put back my dice valve cap so now I have 3 on and nothing on one tire pretty upset about that !!
Customer Service - 4.5/5.0 -
The lady was super nice and patient with me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks GREAT! Could not be happier with reception, explanations, timeframe and outcome. As a rule, I am generally a very suspicious person, with a very low tolerance for “tap dancing” and spin. Can’t remember the last time I gave a “10” on any evaluation, but I think this outfit really does deserve it. If there is a flaw in my repair, I can’t find it.
Customer Service - 5.0/5.0 -
Very thoughtful interface, from reception to owner. Friendly, but clear and concise.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, efficient and easy to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car star is a very professional business the service is excellent and the team works great together. They take great care of there customers. Thank you a job well done.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop.
Repair Quality - 5.0/5.0 -
Customer service was very good and my car was ready in a timely manner love the work.
Customer Service - 5.0/5.0 -
Staff members were very helpful and friendly.