CARSTAR Collision Center of Columbus East

4.8 (1,808reviews)
98%
1515 Alum Creek Dr.,  Columbus,  OH  43209
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Shop AssistantSparkles

In operation 12 years.

Carstar Collision Center Columbus East, formerly known as Midwest Auto Collision has been in business for 10 years. Or goal is to provide high quality repairs, along with an exceptional level of communication throughout the repair process to all of our customers. Our level of communication is done through email, text and phone calls. Here at Carstar Collision Center we have a team of certified technicians committed to provide superior and quality service to our customers. Our customers need and safety is our highest priority. When it comes to collision repair services, we are proud to be your choice in exceptional collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Jeep
Kia
Ram

Reviews (1,808)

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Friendly, efficient and easy to work with.

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My Experience

Car star is a very professional business the service is excellent and the team works great together. They take great care of there customers. Thank you a job well done.

Likely to Recommend

I would definitely recommend this shop.

Repair Quality

Customer service was very good and my car was ready in a timely manner love the work.

Customer Service

Staff members were very helpful and friendly.

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My Experience

Great people, did me right.

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Had a great experience with Carstar!

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My Experience

Car star is amazing! From initial communication to handling claim and delivery. I won’t take my car anywhere else.

My Experience

You have kept me informed even though I traded my car in to Bob Boyd Dealership. You have been informing also.

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Repair Quality

We had such a great experience with having our navigator repaired after a collision. From the accident scene, I reached out to the service advisor that I always use at the dealershipwho immediately got me in touch with David. This was on a Saturday morning mind you. Within minutes, David was calling me from his personal cell phone to first and foremost check to make sure I was OK but then see if the car was drivable or if he needed to have a tow truck on the way to me right then and there. The car was drivable so I did take it home until we were able to get insurance settled, but David service did not stop there. He came and personally picked up my vehicle so that I would not have to work around the schedules of three babies to take my car in. Once they’re his team kept me updated every step of the way. It was the most stress-free process I have ever been a part of. To say I am thankful as an understatement. The car is back and looks just like it did when I bought it last year. You guys are the best and I cannot thank you enough!

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My Experience

The staff at Carstar were wonderful. They made the whole repair process a breeze. The repairs were flawless, the staff were professional and easy to work with, and they kept me informed about every step of the process. I could not be happier with them.

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Car looks like new.

Customer Service

Excellent service

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My Experience

They kept me updated with the process of repair.

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Great service thanks

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I already have!

Repair Quality

This is my second repair with CarStar. The team is so kind and helpful, and they handle everything for you. My rental car was not delivered as expected, so one of the owners drove me to the rental place. I got my car back quickly and it had been cleaned thoroughly. I even get another detail within the year on them! 10/10 service.

Customer Service

Everyone is so nice and helpful. 10/10

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My Experience

My Experience

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Everyone was professional and kind

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Extremely kind, understanding and helpful people. They helped me at every step- from drop off, coordinating my rental car, explaining the process, to picking up my car everyone was incredibly empathetic and helpful. I was also very satisfied with the repairs done to my car.

Customer Service

Everyone is incredible. They are kind, understanding, and willing to take the time to explain everything

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