CARSTAR Collision Center of Columbus East

4.8 (1,803reviews)
98%
1515 Alum Creek Dr.,  Columbus,  OH  43209
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Shop AssistantSparkles

In operation 12 years.

Carstar Collision Center Columbus East, formerly known as Midwest Auto Collision has been in business for 10 years. Or goal is to provide high quality repairs, along with an exceptional level of communication throughout the repair process to all of our customers. Our level of communication is done through email, text and phone calls. Here at Carstar Collision Center we have a team of certified technicians committed to provide superior and quality service to our customers. Our customers need and safety is our highest priority. When it comes to collision repair services, we are proud to be your choice in exceptional collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Jeep
Kia
Ram

Reviews (1,803)

Likely to Recommend

Happy to recommend you all

Repair Quality

The care your team takes and the service you all provided are exceptional.

Customer Service

From greeting me with a smile to keeping me updated on the progress of the work. Excellent job and effort

Returned Clean

Likely to Recommend

Repair Quality

The service was awesome! Everything from getting my car to the shop, to the rental process, to the super nice associates who helped me out! Will be back

Customer Service

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Repair Quality

No issues with my vehicle. Everybody was decently nice I do recommend the employees who handle vehicle pickups do a bit better at going over the paperwork and explaining the work done on the vehicle.

Customer Service

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Repair Quality

Vehicle looked like it came from the dealer showroom

Customer Service

My Experience

Rough Scratches on back passenger door and around the rim

My Experience

Likely to Recommend

Repair Quality

I appreciate the communication and professionalism. The detailing was a nice bonus !!!!!

Customer Service

Returned Clean

My Experience

The staff was very knowledgeable and very polite. My repair was finished ahead of time and I am extremely happy with the amazing job they did. My car looks like it just came off the showroom floor. I would be happy to recommend them to anyone. An outstanding job

Likely to Recommend

I would recommend this shop to anyone. It is definitely 5 star quality.

Repair Quality

The repair of my vehicle was absolutely amazing. I am so happy with the work CarStar provided. The job was finished ahead of the estimated time which I really appreciated. The staff was kind and helpful and very knowlegeable. They addressed my concerns and made me feel very comfortable about the end result. My car looks like it just came off the showroom floor and I am very happy. I would definitely recommend CarStar to anyone. Totally 5 star quality service.

Customer Service

The customer service was excellent. Communication was great, they kept me apprised of what was going on along the way.

Returned Clean

Likely to Recommend

Repair Quality

This was my first experience in getting body work done after a minor collision in over60 years of driving. I knew nothing about Car Star until my insurance company recommended it. I could not be more pleased. The Car Star staff and mechanics were all terrific. They handled my work quickly and in a very courteous manner. They kept me informed every step of the way and coordinated everything with my insurer and a renta car company that provided transportation while the work was going on. The jof was completed in a week and as a result my vehicle is just like brand new.. I hope I never need body work from a collision again, but I know for certain who to call if it does occur: Car Star!

Customer Service

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

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Repair Quality

The ladies at the front desk we're fantastic. They helped me book my rental return my rental everything was done so professionally. My car looks amazing 10/10

Customer Service

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My Experience

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

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My Experience

Communication was wonderful from the start. Everyone I spoke to was kind and so helpful. Fast and efficient work. Great experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They saw the results and love it as well

Repair Quality

They did a good job with my car, I like how accommodating and friendly the staffs are.

Customer Service

Returned Clean

My Experience