CARSTAR Collision Center - Rapid City

4.9 (2,498reviews)

98%

(605) 348-9377

415 E Omaha Street, Rapid City, SD 57701

98%

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415 E Omaha Street
Rapid City, SD 57701

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About CARSTAR Collision Center - Rapid City

See Photos

415 E Omaha Street
Rapid City, SD 57701

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 22 years.

CARSTAR Collision Center is a locally owned, State of the art repair facility that has been in business for over 30 years. We work on all makes and models and we specialize in Collision and Hail damage repair. CARSTAR is a I-CAR Gold Class Certified shop and we are also a OEM Certified Repair Facility for Nissan and Subaru. Customer service is our number 1 priority. We are a Direct Repair Insurance Approved Repair Facility for most major insurance companies. We work with ALL insurance companies and some Fleet companies. In House PDR (Paint less Dent Repair). Appointments preferred but not necessary. We will do our best to earn your trust. Lifetime limited warranty on repairs.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (2,498)

Sort By:
Newest
Rating

2,106 Customers Rated

5 Stars

69.1% Complete

(1727)
4 Stars

8.7% Complete

(218)
3 Stars

2.4% Complete

(60)
2 Stars

1.6% Complete

(39)
1 Star

0.4% Complete

(11)
< 1 Star

2% Complete

(51)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with many highlighting exceptional workmanship that restores vehicles to like-new condition. Repair quality receives high marks, with numerous customers noting perfect paint matches, flawless bodywork, and attention to detail. A standout surprise for many customers is the complimentary interior and exterior detailing upon vehicle pickup. Communication is frequently celebrated, with customers appreciating proactive text and phone updates throughout the repair process, including a live vehicle tracker. Timeliness is another strong point, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays due to parts availability, inconsistent app updates, and isolated concerns about communication gaps during extended repairs - all shared directly from customer experiences.

Select to learn more

Service Quality
Timeliness
Communication

"... Infiniti after the accident. The work is top-notch — the paint match is perfect, the door aligns and operates smoothly like new, and the overall finish looks factory. They ..." Read more

"... were very professional and pleasant to work with, the repair was finished perfectly, AND they detailed the vehicle. It was so clean inside I hesitated a moment because ..." Read more

"They are amazing. The workmanship is top notch. The staff is very attentive and listens to what you want. The whole experience ..." Read more

"You aren't even able to tell their was any damage done to my car. I also like that they went a step further and completely ..." Read more

"It was perfect. I did stop back by after the repair to thank them again for the excellent service I received!!!"

"GREAT WORK AND GOT IT DONE BEFORE EXPECTED THANK YOU GUYS"

"2 days early......."

"My truck was done early! Nice suprise."

"They got the job done ahead of schedule, cleaned it up and ready to go when I got there."

"... They communicated with me throughout the process and had it done in 3 days. They even added on a service at my request and had it completed next day. The work seems to ..." Read more

"Great customer service, great communication and I loved the live tracker of the status of my vehicle. Depending on the damages they got ..." Read more

"Carstar is so easy to work with. They keep in contact daily with updates and make the whole process very smooth."

"1 week repair turned into 3 weeks Poor communication on .delays"

"They were so easy to work with and very efficient. I liked the text updates. Best experience yet with a body shop. Very friendly and helpful."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Infiniti after the accident. The work is top-notch — the paint match is perfect, the door aligns and operates smoothly like new, and the overall finish looks factory. They ..." Read more

"... were very professional and pleasant to work with, the repair was finished perfectly, AND they detailed the vehicle. It was so clean inside I hesitated a moment because ..." Read more

"They are amazing. The workmanship is top notch. The staff is very attentive and listens to what you want. The whole experience ..." Read more

"You aren't even able to tell their was any damage done to my car. I also like that they went a step further and completely ..." Read more

"It was perfect. I did stop back by after the repair to thank them again for the excellent service I received!!!"

"GREAT WORK AND GOT IT DONE BEFORE EXPECTED THANK YOU GUYS"

"2 days early......."

"My truck was done early! Nice suprise."

"They got the job done ahead of schedule, cleaned it up and ready to go when I got there."

"... They communicated with me throughout the process and had it done in 3 days. They even added on a service at my request and had it completed next day. The work seems to ..." Read more

"Great customer service, great communication and I loved the live tracker of the status of my vehicle. Depending on the damages they got ..." Read more

"Carstar is so easy to work with. They keep in contact daily with updates and make the whole process very smooth."

"1 week repair turned into 3 weeks Poor communication on .delays"

"They were so easy to work with and very efficient. I liked the text updates. Best experience yet with a body shop. Very friendly and helpful."

Rob (Cadillac owner) reviewed 8/7/26

Great job by great people!

Dave (GMC owner) reviewed 8/7/26

Absolutely outstanding work reception and finish product! The price very very reasonable. I absolutely will spread the word better about them and next time I need bodywork I’m going to Carstar. Thanks, Dave.

Douglas (Ford owner) reviewed 8/6/26

I have been a customer at least 3 times. Every time your service has been timely, considerate, helpful , and well done.Thank you for pursuing excellence.

Already answered this question

Ryan (Toyota owner) reviewed 8/6/26

Amy (Ford owner) reviewed 8/6/26

I have already put the word out that this is the best place in town to have body work done

By far the BEST service I have ever received! Immediately got my vehicle in and had it done within days. Keep in constant contact and received my car back looking like new. Detailing was great!! Worth every penny.

Austin (Buick owner) reviewed 8/6/26

Ron (H-D CVO TRIKE owner) reviewed 8/5/26

Great work on my trike

Curtis (Subaru owner) reviewed 8/3/26

Todd (Toyota owner) reviewed 7/31/26

Gary (GMC owner) reviewed 7/30/26

Robert (Subaru owner) reviewed 7/30/26

Thad (Ford owner) reviewed 7/27/26

Anthony (Honda owner) reviewed 7/21/26

Awesome!

Noreen (Nissan owner) reviewed 7/21/26

James (Chevrolet owner) reviewed 7/19/26

Kurtis (GMC owner) reviewed 7/18/26

Fast reliable repairs to our satisfaction

Bruce (Ford owner) reviewed 7/13/26

Karen (Jeep owner) reviewed 7/13/26

They did a great job & everyone is very friendly & helpful.

Connie (Subaru owner) reviewed 7/13/26

Technician and staff are very pleasant and helpful.

Karen (Ford owner) reviewed 7/13/26

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

CARSTAR Collision Center - Rapid City

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Collision Center - Rapid City

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,498)

2,106 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -