CARSTAR Collision Center - Rapid City

4.9 (2,516reviews)
97%
415 E Omaha Street,  Rapid City,  SD  57701
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Shop AssistantSparkles

In operation 22 years.

CARSTAR Collision Center is a locally owned, State of the art repair facility that has been in business for over 30 years. We work on all makes and models and we specialize in Collision and Hail damage repair. CARSTAR is a I-CAR Gold Class Certified shop and we are also a OEM Certified Repair Facility for Nissan and Subaru. Customer service is our number 1 priority. We are a Direct Repair Insurance Approved Repair Facility for most major insurance companies. We work with ALL insurance companies and some Fleet companies. In House PDR (Paint less Dent Repair). Appointments preferred but not necessary. We will do our best to earn your trust. Lifetime limited warranty on repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,516)

My Experience

"Carstar did an excellent job repairing the driver door on my Infiniti after the accident. The work is top-notch — the paint match is perfect, the door aligns and operates smoothly like new, and the overall finish looks factory. They handled everything professionally and made the whole process easy. Really impressed with the quality of the repair. Highly recommend!

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Repair Quality

Customer Service

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Not many choices in Rapid City.

Repair Quality

Decent service, but new windshield was dirty, car wash sticker was placed on the wrong side, and there was debris on my dashboard. I expect this from a "autoglass" place. Not a OEM shop.

Customer Service

Decent service, but new windshield was dirty, car wash sticker was placed on the wrong side, and there was debris on my dashboard. I expect this from a "autoglass" place. Not a OEM shop.

Returned Clean

My Experience

Thank you for being able to assist with this. Without you, granite wasn’t going to fix it and I was going to be stuck with the bill. I appreciate all of you!

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Customer Service

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My Experience

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Customer Service

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Repair Quality

Car repair was great. What bothered me was the surcharge for using a credit card.

Customer Service

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Repair Quality

Overall the car looks really good. I was a bit disappointed with how it looked with how the paint was taped inside the door and inside gas lid.

Customer Service

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I ALWAYS recommend carstar!

Repair Quality

Always super-plus service!!!

Customer Service

The people are always friendly and willing to help with any questions and concerns I may have.

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My Experience

Amazing from start to finish!

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Repair Quality

Fanastic service

Customer Service

Linda’s awesome

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Repair Quality

They did great work and staff was friendly and helpful. The only thing I wish could've been better was for them to have realized sooner that there was a problem with the power steering as that probably would have shortened the time they had my car.

Customer Service

Great friendly, helpful staff.

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Repair Quality

As always, we had amazing customer service!

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My Experience

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Repair Quality

Could not be happier with the entire experience of taking my car in for evaluation after an accident through the process of getting it fixed. All people in the company were very professional and pleasant to work with, the repair was finished perfectly, AND they detailed the vehicle. It was so clean inside I hesitated a moment because I thought it wasn't my car.

Customer Service

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Repair Quality

Friendly staff, explained all that need to be done. Were able to take me to car rental place and vehicle was clean inside and out when picked up!

Customer Service

Friendly and helpful staff

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My Experience

Yes it was a great experience at carstar we were very satisfied with the work that was done our car looks like a brand new car again thank you so much

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I will recommend them to all my friends

Repair Quality

These guys made my car look brand new again I would recommend them to everyone

Customer Service

The service is outstanding

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100% WILL RECOMMEND

Repair Quality

Hassle free, no stress experience!

Customer Service

BEST Experience!!!

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Repair Quality

Very good work and was so thankful for the detail at the end! They did not have to do it but went the extra mile! :)

Customer Service

Super nice workers and great service overall!

Returned Clean