CARSTAR Collision Center - Rapid City
In operation 22 years.
CARSTAR Collision Center is a locally owned, State of the art repair facility that has been in business for over 30 years. We work on all makes and models and we specialize in Collision and Hail damage repair. CARSTAR is a I-CAR Gold Class Certified shop and we are also a OEM Certified Repair Facility for Nissan and Subaru. Customer service is our number 1 priority. We are a Direct Repair Insurance Approved Repair Facility for most major insurance companies. We work with ALL insurance companies and some Fleet companies. In House PDR (Paint less Dent Repair). Appointments preferred but not necessary. We will do our best to earn your trust. Lifetime limited warranty on repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 4.0/5.0 -
Car looks amazing and they cleaned the inside all up as well!! Great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GREAT WORK AND GOT IT DONE BEFORE EXPECTED THANK YOU GUYS
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highlander looks great. Taking care of the battery with little fuss was an additional appreciated step.
Customer Service - 5.0/5.0 -
As mentioned, performed above duty service with car care. Communications were also top rate
Returned Clean
My Experience - 5.0/5.0 -
Very professional crew awsome jo. In every way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took care of making sure inside of car was clean as well super job done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
While driving, I can hear a slight road noise that I never experienced before your repairs to my vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 1.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0 -
Highly unsatisfied given the run around each time they would tell me my car is about ready. Car was not completed correctly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar is so easy to work with. They keep in contact daily with updates and make the whole process very smooth.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our vehicles always look great inside and out after being repaired at Carstar
Customer Service - 5.0/5.0 -
Our VW beetle looks great, inside and out, they do a fantastic job
My Experience - 5.0/5.0 -
They were so easy to work with and very efficient. I liked the text updates. Best experience yet with a body shop. Very friendly and helpful.
Likely to Recommend - 5.0/5.0 -
I would highly recommend them!!
Repair Quality - 5.0/5.0 -
Looked great!! They did a very nice job!!
Customer Service - 5.0/5.0 -
They were very friendly and efficient!!
Returned Clean
My Experience - 5.0/5.0 -
The carstar team was attentive and efficient to make sure the job was done as in a timely and professional manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar experience and repairs were excellent with quick responses and friendly customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all did a very good job on my Acadia
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It was excellent service from everyone I talked to. The whole process went smoothly.
Repair Quality - 5.0/5.0 -
The auto claims inspection process went smoothly & Vern explained what repairs my Challenger needed. He put me at ease with everything that needed done.
Customer Service - 5.0/5.0 -
Vern explained all the steps for the claim & repairs really well. He put me at ease.
My Experience - 5.0/5.0 -
I appreciated very much the kindness and customer support I received throughout the process of my vehicle getting repaired!! So happy to have my vehicle back and looking brand new!!! Thank you to everyone at Carstar!