CARSTAR Collision Express
In operation 9 years.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Carstar, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in Wilmington.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Grateful for the quality of work and the consistent updates on the work being done. The painter is really awesome!!!!!
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I greatly appreciate all the work that was done on my vehicle. Not only did they give me an estimate of when it would be due of course as long as parts shut up on time but they were able to get it done more quickly than originally thought. They were very nice very accommodating and that's all I could ask for!
My Experience - 5.0/5.0 -
Thank you so much, great work!
My Experience - 5.0/5.0 -
Very professional. The lady in the office very nice and friendly. The work you did looks great!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great
Customer Service - 5.0/5.0 -
The girl up front was very nice. Good communication through the entire process.
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff, very professional. They did what they were supposed to do with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the kind, consistent communication and help along every part of the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
All around polite, efficient, professional yet personable. And if there’s a follow up needed, they rectify it immediately. Kudos all the way.
Customer Service - 5.0/5.0 -
See first comment
Returned Clean
My Experience - 5.0/5.0 -
It was our son's car. We thus far seem to be satisfied with the work done. We also like that you get right to work on the repairs without long delays, and your clean up was phenomenal that was done after the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
This place was terrible. We were originally told it would be 10 days, before we even got home from dropping the truck off we got an text saying it was gonna be 20 days! Then a few days later we got a text saying it would be done a few days earlier. Then we were told because they were closed an extra day, it would be an extra 5 days before we got our truck back. So all in all, they had it for 3 weeks. Absolutely ridiculous and the prices are also ridiculously high. I would never go back there
Customer Service - 2.0/5.0 -
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