Classic Collision Monkey Junction

4.9 (578reviews)
99%
5548 Carolina Beach Rd,  Wilmington,  NC  28412

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Wilmington, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (578)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many noting repairs that make vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Timeliness is another key positive, with many repairs completed ahead of schedule. Customers frequently mention the added value of vehicle detailing and cleaning services. The staff's expertise in handling insurance coordination and making the repair process stress-free is regularly highlighted. However, some customers noted issues with paint matching, missed structural problems, and occasional delays due to parts availability.

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Repair Quality

Nice job

Customer Service

Returned Clean

My Experience

Good communication, explained all work, beautiful repairs, and very timely job.

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Repair Quality

They were fantastic! Extremely professional, kind and did great work.

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My Experience

High focus to client during difficult times. Very polite and clear explanation of repairs needed and costs. Great updates on progress and delays due to parts. High quality work. Made a difficult time easier

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Repair Quality

Great personal interactions under difficult times, very good communicating costs and updates. Repairs were perfect

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Repair Quality

Mary and Brian were amazing and took very good care of all our needs!! Thanks so much!

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My Experience

Everyone was so friendly and kept me informed the whole time

My Experience

Vehicle was ready before estimated completion. Updates were provided and A+ service was given from the time the car was brought in to when the vehicle was picked up. Excellent customer service! Will definitely recommend.

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Repair Quality

Outstanding repair and service with great communication and patient employees.

Customer Service

Excellent customer service with great execution of service

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My Experience

Communicated clearly and walked me through every step. The repair was performed in a appropriate amount of time and flawlessly .

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Repair Quality

Everything was good as far as I could tell

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My Experience

This was a great experience for me! I especially liked being kept informed of the progress on my car. I highly recommend this business.

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My Experience

Brian was great. Prices better. Brian is an asset to Classic Collision. I am very happy I chose Classic. Carol

My Experience

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My Experience

Great job! Thank you very much! Alisa

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