Hendrick Collision Jeff Gordon Chevrolet

5.0 (5,868reviews)
99%
228 S College Rd,  Wilmington,  NC  28403
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Shop AssistantSparkles

In operation 57 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Scion
Toyota

Reviews (5,868)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the collision center, praising exceptional customer service, outstanding repair quality, and proactive communication. Staff members are frequently commended for keeping customers informed at every stage through calls and texts, advocating with insurance companies, and going above and beyond to ensure stress-free experiences. Repairs are described as flawless, with vehicles often returned cleaner than dropped off. Timeliness is a strong point, with many vehicles completed ahead of schedule. A few customers noted minor issues such as missed repairs or parts, though these were promptly addressed. Overall, customers overwhelmingly recommend the shop and express intent to return.
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"My car looked great, I was very pleased with my service. The car was also cleaned in the interior and the ..." Read more
"Everybody was friendly and professional! The repair was done in no time and the Car looks new! Thank you!"
"Beautiful seamless repair and paint job"
"... treated with utmost respect and professionalism. I am happy with the quality of work completed on my vehicle." Read more
"Excellent communication and superior repair work!"
"Awesome communication. Repair was completed faster than I expected"
"My vehicle was ready 3 days early!"
"My car was ready earlier than expected"
"I was able to pick up my vehicle when promised. Very happy about that!!"

My Experience

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Customer Service

Returned Clean

My Experience

Jim was amazing through the whole experience. I was blessed to have him!

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Returned Clean

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My Experience

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Returned Clean

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Returned Clean

My Experience

Jeremy consistently kept us informed of the progress on repairs from start to finish. He was a pleasure to deal with.

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Returned Clean

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Repair Quality

Jeremy and his staff run a smooth operation...and very good quality of work!

Customer Service

Returned Clean

My Experience

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Returned Clean

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Returned Clean

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Customer Service

Jeremy was very helpful during this long time waiting to hear from the insurance. He communicated clearly about the repair costs and phoned us with any changes.we appreciated his work.

Returned Clean

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Returned Clean

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My Experience

This was an outstanding job. I knew I was in good hands after hearing from Carol. She did a great job keeping me advised on the process and I rested comfortably.Well done Jeff Gordon Collision. I will pass your name on to my friends. Thanks for all the attentive detail. I had no worries. 😊

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Repair Quality

Customer Service

Returned Clean

My Experience

Jim is an exceptional employee. He kept me informed throughout the whole repair process. He was my tag-team partner in dealing with the frustrating insurance company. Many thanks to Jim Scrimale.

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My Experience

Everyone was professional and thing was done when Karol said it would be done

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I will only use Hendrick and will recommend you to my friend and family

Repair Quality

Great job answer ever question I had

Customer Service

Very friendly and professional

Returned Clean

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Returned Clean

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I would rate them higher if I could.

Returned Clean

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Highly! This is my second vehicle repaired by the collision center and I am extremely pleased.

Repair Quality

Customer Service

Karol Tumanyan was so easy to work with! She was courteous and extremely knowledgeable about the process. It's nice to have women in these positions.

Returned Clean

Likely to Recommend

Repair Quality

Jim was great. Kept us informed throughout the process. Would definitely recommend to others.

Customer Service

Exceeded expectations

Returned Clean