Cape Fear Collision, L.L.C.
In operation 16 years.
We understand that your accident is a large inconvenience for you. We're here to help. Our highly qualified team utilizes the best practices in the auto body repair industry. You can trust us to get your vehicle back to pre-accident condition and value. We guarantee it with our LIFETIME WARRANTY. After your repair is complete, we will do everything we can to make sure you are satisfied.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 5:30 pm |
| Tue | 8:30 am - 5:30 pm |
| Wed | 8:30 am - 5:30 pm |
| Thu | 8:30 am - 5:30 pm |
| Fri | 8:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout the process and good work on Jeep!
Customer Service - 5.0/5.0 -
Calls were consistent through every step of the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for going above and beyond. Great experience!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did what you said you would do , when you said you would, for the price quoted. Good businessman!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work at the right price. Good communication between office, shop. And clients! Mike
Customer Service - 5.0/5.0 -
Very happy with overall service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very dependable takes care of your vehicle like it was their own 10 out of 10 I highly recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasant experience! Hopefully i will not need them again, but if I do, I will only be using Cape Fear Collision!❤️
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Best customer service I have ever experienced with a body shop.
Customer Service - 5.0/5.0 -
Super responsive and went above and beyond.
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
These guys went above and beyond when I worked with them. Got in a wreck and had to work with the insurance company, they worked hand in hand with them to get everything resolved. Had some stuff come up during my experience that could have been more problematic, but CFC worked with me and made it an easy process! Thanks so much CFC!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell any and every person about the quality organization and their work.
Repair Quality - 5.0/5.0 -
Susan and Thomas communicated throughout the process. They did what they promised, and more.
Customer Service - 5.0/5.0 -
Customer service exceeded most other companies I've ever dealt with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My wife and I have taken our Kia Sorento to you guys for this last third time and we think you guys are the best and tell family and friends about you! Troy, Susan and all of you are so friendly and professional and make the process less stressful and as always Go Tar Heels!!!
Customer Service - 5.0/5.0 -
My wife and I think the world of Troy, Susan and all of the Cape Fear Collision professionals! This was the third time dealing with you guys and your work and professionalism can’t be touched in our opinion! We tell all our family and friends if they ever need some work done or know of someone that needs work done to their vehicle they need to contact you guys! We dealt with Susan and Troy all three times and they are so friendly and professional and really ease the frustration and pressure of going through the process of getting the repairs done! Thanks for all your help and we hope we don’t see you again on a bent up vehicle! Lol
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Looks better than before the accident!
Customer Service - 5.0/5.0 -
Troy was super helpful and easy to work with.did everything he said he would do
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and we’re very helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very pleased with the service. Always got back to me with updates. Only concern was the time it took to complete work. I know they have to rely on others to get parts so not there fault. Hopefully won't need there service again but would not hesitate to use them again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend them to everyone who is considering auto body work
Repair Quality - 5.0/5.0 -
Excellent work! Unfortunately, it’s the second time I have needed auto body work and both times you have exceeded my expectations. Thank You so much for your care and professionalism .
Customer Service - 5.0/5.0 -
Everyone I encountered was so nice and helpful. Can’t say enough good things about everyone that works there
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
After an unfortunate accident, I had to take my car to the shop for some repair. Everyone was extremely friendly and helpful. They provided fair pricing and explanation. They completed the repairs within two weeks. They even argued with my insurance to use better parts. They looked out for their customer, which is highly appreciated.