Cape Fear Collision, L.L.C.

4.9 (585reviews)
98%
6701 Amsterdam Way,  Wilmington,  NC  28405
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Shop AssistantSparkles

In operation 16 years.

We understand that your accident is a large inconvenience for you. We're here to help. Our highly qualified team utilizes the best practices in the auto body repair industry. You can trust us to get your vehicle back to pre-accident condition and value. We guarantee it with our LIFETIME WARRANTY. After your repair is complete, we will do everything we can to make sure you are satisfied.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Genesis
GM Basic
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (585)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless repair experiences, and exceptional attention to detail. Many highlight the team's professionalism, friendliness, and willingness to go above and beyond, including coordinating with insurance companies, arranging rental cars, and even delivering vehicles to customers' homes. Repair quality receives high marks, with numerous customers noting their vehicles looked brand new upon return, often with complimentary detailing inside and out. Communication is frequently celebrated, with customers appreciating regular updates, honest timelines, and transparent pricing. A few customers noted areas for improvement directly from their experiences, including occasional delays due to parts availability, some missed repair items requiring return visits, and instances where proactive communication could have been stronger. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend the shop to family and friends.
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"... damaged from hitting a deer. From start to finish, the staff was very knowledgeable, professional, and kept me informed throughout the entire repair process. They explained ..." Read more
"These guys went above and beyond when I worked with them. Got in a wreck and had to work with the insurance ..." Read more
"EVERYONE and EVERYTHING was top notch. Great customer service and perfect body repair on my car. Looked brand new ..." Read more
"Excellent customer service. Fast repair and the vehicle is better than it was before I brought it in. Highly highly highly recommend"
"... the second time I have needed auto body work and both times you have exceeded my expectations. Thank You so much for your care and professionalism ." Read more
"... things I most appreciate, they keep you informed, won't start work until you authorize it, and stay very transparent about the process." Read more
"... asked for a better shop to repair my car. You guys kept me updated on the repair progress and were very honest in not knowing exactly how long some tasks would ..." Read more
"... professional! They excel in Excellent Customer Service and continuous communication via actual person to person speaking! Hight Recommend this over any other Body Shop When ..." Read more
"Communication through a difficult repair was excellent. Issues and next steps were clearly explained. I ..." Read more
"Great experience from beginning to end! Thank you for the continuous communication, the quality work and getting my vehicle back cleaned and repaired!"

Likely to Recommend

Repair Quality

Seems like it took longer to repair. There were issues like used bumper not usable new door had to be repaired. I guess really problems out of there control. Overall repairs seem to adequate. When I picked up touch the person was very helpful and explained the paperwork coded. I was very pleased with. Persons help

Customer Service

Satisfactory to Good

Likely to Recommend

I tell everyone

Repair Quality

You were all awesome. This is the only place I will go from now on.

Customer Service

TJ and the whole staff were amazing.

Returned Clean

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Love it

Repair Quality

Love it

Customer Service

Love it

Returned Clean

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Returned Clean

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Repair quality is Good, but repair to mom's car was not finished (steer column)

Customer Service

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Repair Quality

Could not ask for a better experience

Customer Service

Returned Clean

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Customer Service

Returned Clean

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They were very good and were quick with there service

Customer Service

Had no issues with their service

Returned Clean

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Repair Quality

You sent me to buff masters they sanded all the metal flakes out of the paint now the hole truck needs repainted not to happy

Customer Service

Never called me once had my truck over a month

Returned Clean

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TJ and Team are total professional! They excel in Excellent Customer Service and continuous communication via actual person to person speaking! Hight Recommend this over any other Body Shop Thank You! TJ and Team

Repair Quality

TJ and Team are total professional! They excel in Excellent Customer Service and continuous communication via actual person to person speaking! Hight Recommend this over any other Body Shop When our vehicle was completed, it looked Brand New! Thank You! TJ and Team

Customer Service

TJ and Team are total professional! They excel in Excellent Customer Service and continuous communication via actual person to person speaking! Hight Recommend this over any other Body Shop Thank You! TJ and Team

Returned Clean

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Repair Quality

Even though my car got totaled, everybody was very professional and I never had an issue with getting in touch with the shop.

Customer Service

Returned Clean

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Repair Quality

Real professionals! It was such a carefree experience and would absolutely choose them again.

Customer Service

Returned Clean

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I would definitely recommend

Repair Quality

My car looks brand new excellent job! I definitely recommend this business for auto body damage

Customer Service

Everyone was very nice and provided accurate information

Returned Clean

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Returned Clean