Parker's Collision Center
In operation 43 years.
Since 1983, Parker's Collision has been the Wilmington area's trusted family owned and operated collision repair center. Our primary goal for you, the customer, is to maintain convenience and maximize satisfaction. A simplified insurance claims process helps ensure your peace of mind. Our dedication to customer service is truly second to none and we are not satisfied until our customers are.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome staff and communication also very efficient work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Every UNCW student should have their contact information!
Repair Quality - 5.0/5.0 -
Parker’s Collision took great care of my daughter and her vehicle! The general manager reached out and reassured me that they would take care of everything. They took a terrible situation and made it stress free! I hope we never need them again, but highly recommend them and can’t thank them enough for the care they provided!
Customer Service - 5.0/5.0 -
I cried tears of relief after speaking with the manager who understood how difficult this was for me being 10 hours away from my college kid handling this on her own.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Totally satisfied I would definitely recommend them.
Repair Quality - 5.0/5.0 -
I found the personnel and the quality of the work performed on my car to be outstanding. The work was complete on time as promised and they went out of their way to deliver the car to me when the work was completef. I highly recommend them.
Customer Service - 5.0/5.0 -
They kept me posted as the work progressed and made special accomodations to meet me on Saturday when the shop was closed to deliver my car.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I definitely would recommend!!
Repair Quality - 5.0/5.0 -
It was a pleasure to work with all of you. I wish everything n life was that easy. I would recommend Parkers to everyone
Customer Service - 5.0/5.0 -
The whole experience was great except the issue with the rental car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell all my friends how I was more then satisfied with Parker's and they should only use them for quality work!
Repair Quality - 5.0/5.0 -
Very easy to work with, and they did a great job and my car was finished in a very timely manner.
Customer Service - 5.0/5.0 -
They were all so very helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Good Work Lovely people
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
If you are determining where to have your vehicle repaired after an accident this organization is very responsible and will protect you from cheap suppliers when it comes to Insurance. Parkers uses OEM parts for your car needs. I compared to others and Parkers is outstanding. The staff is friendly and will consult with you so you are 100% knowledgeable of the operation in plan. My automobile was repaired and looks great since the accident. Parkers represents you with the utmost sincerity when it comes to your vehicle repair and recovery.
Customer Service - 5.0/5.0 -
Customer service is friendly indeed. You can be assurred they are there for you and your vehicles recovery. Ask any question and you will recieve the knowledge and what your vehicle demands.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always courteous and professional and explain everything in detail so there is no doubt as to what work will be done. I would always use them for any damage to my cars. Excellent service!
Customer Service - 5.0/5.0 -
Always courteous and return all calls with questions answered in a timely fashion. Great people!
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Best experience that I’ve ever had with a body shop! My company operates an automotive repair business throughout the Southeast USA so I’ve dealt with 100’s of body shops over my 30 year career to date. This staff from owner to manager to technician all far exceeded expectations. And I had low expectations because of getting the run around from other bigger national chains in other cities. Highly recommend.
Customer Service - 5.0/5.0 -
See earlier comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service and friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, honest. And makes sure everything checks out.
Customer Service - 5.0/5.0 -
Kept me informed on progress of my vehicle