Gerber Collision & Glass - Wilmington/Market St.

4.9 (4,632reviews)
98%
8125 Market St,  Wilmington,  NC  28411

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Wilmington/Market St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,632)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, perfect, and like new. Communication stands out as a top strength, with daily calls and texts keeping customers informed throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. A few customers noted occasional delays due to parts availability or minor quality concerns, and one mentioned a preference for fewer update messages. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... and shatter my windshield. From start to finish, the team was professional, efficient, and incredibly helpful during a stressful situation. They quickly assessed ..." Read more
"The repair was perfect. The staff at Gerber was incredible. They had to put in extra work to coordinate with ..." Read more
"... great experience with Gerber Collision & Glass. The repair on my vehicle was done with excellent quality and attention to detail. The team was professional, ..." Read more
"The repair work was perfect!"
"Excellent workmanship"
"They had my vehicle ready 2 days before the promised date which was amazing!"
"It was a day early"
"The vehicle was ready three days ahead of time"
"Excellent work done super fast. I was kept in the loop with frequent communication about the status of my ..." Read more
"Finished the job way ahead of schedule, contact through the whole process, and my rear ended commercial HVAC ..." Read more
"... did a great job to make the process very easy. They communicate communicated daily to let me know what was going on. The work was done extremely well. They deserve the ..." Read more
"Outstanding communications. Best Ive ever seen."
"Great communication throughout the process. I was always updated and informed."
"They communicated very well to me what was going on. I've never had my vehicle's anywhere that did that."
"Great communication throughout the process and exceptional workmanship. Very pleased. would highly recommend"

My Experience

My Experience

Amazing report job. Grese customer service and communication throughout the whole process. Thank you

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You want a hot dog

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My Experience

Nasty clinking sounds when driving. Panel alignment issues. Will return to shop on Monday.

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My Experience

Everyone was Very professional and easy to work with!

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My Experience

Professional and pleasant interactions from beginning to end. Kept me informed throughout the process. Repaired the damage to my car in a timely manner and returned it to me in like it was brand new. 😊

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my first choice

Repair Quality

I was pleased from beginning to end. The team at Gerber was professional, courteous, and easy to work with. My car was repaired in a timely manner—actually sooner than the original estimate—and returned to me looking as good as new. I especially appreciated the detailed cleaning they provided after completing the repairs. I hope I won’t need their services again, but if I do, I know exactly where I’ll go. Gerber will remain my first choice.

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pleasant and professional

Returned Clean

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The process was excellent from the beginning until the end. Always kept up to date and the car ready when promised.

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Returned Clean

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My Experience

Joey was friendly and kept me informed throughout the process. The car looks amazing and clean. He replaced the bumper and you can’t tell there was any damage at all. I will recommend Gerber to my friends!!

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Returned Clean

My Experience

I appreciated the updates.by Joey. The job was well done and completed when predicted.

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Returned Clean

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