Gerber Collision & Glass - Wilmington/Old Dairy Rd

4.9 (76reviews)
100%
225 Old Dairy Rd,  Wilmington,  NC  28405

Gerber Collision & Glass - Wilmington/Old Dairy Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Infiniti
Jeep
Nissan
Nissan GTR
Ram

Reviews (76)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, particularly the text update system that kept customers informed throughout the repair process. Timeliness was a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted delays due to parts availability, and one customer mentioned a missed windshield replacement, but these were exceptions in an otherwise overwhelmingly positive set of reviews. Overall, customers expressed strong satisfaction and a high likelihood to recommend the shop.
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"GERBER went above and beyond on every aspect of the repair and recovery of our vehicle. I cannot recommend them ..." Read more
"... second time weve had to have our truck repaired. Both times the service was outstanding." Read more
"Gerber associates did a great job on my car. It was fixed back and vaccum and clean when I got it back. It made me think I had a new car."
"Everything was done perfectly. Looks like a brand new truck"
"This was my first time needing a repair. Your service was professional and sensitive. All went smoothly and I am very satisfied with the service and the ..." Read more
"4 days earlier than promised"
"Great communication, great work and a couple days sooner than originally estimated!"
"Got done much quicker than original quote"
"... when we could expect the truck to be repaired and it was done ahead of time." Read more
"... looks brand new. I appreciated your updates and for completing the job within your projected timeline." Read more
"We were constantly being informed about the status of our vehicle. We never had to call and ask."
"... on my vehicle. I would recommend them to anybody. They give you daily updates via text on the progress of the repairs. Excellent job!!" Read more
"great updates along the whole process"
"Loved the text letting me know the status of my car! That was excellent customer service!"
"Gerber did an amazing job keeping us updated regularly! The repair process took a little longer than expected, ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

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Repair Quality

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Returned Clean

My Experience

GERBER went above and beyond on every aspect of the repair and recovery of our vehicle. I cannot recommend them highly enough. They are the best.

Likely to Recommend

There’s no competition.

Repair Quality

GERBER Collision is simply the best!

Customer Service

They are simply the best!

Returned Clean

My Experience

Excellent and fabulous work—my car looks like new! Thank you.

Likely to Recommend

It would be my pleasure.

Repair Quality

Customer Service

I am very satisfied with the quality of the work that was performed.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The car looks fantastic. Great job. Very friendly staff. Kept me up to date on progress of repairs. I would absolutely recommend this company.

Likely to Recommend

Great service and prices

Repair Quality

Great work, I can't tell the accident happened

Customer Service

Great communication and service

Returned Clean

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Repair Quality

Customer Service

My Experience

Everyone was great! My car looks perfect! Thank you!

Likely to Recommend

Repair Quality

Everything went great and my car looks perfect! Everyone was fabulous! We could not be happier!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very easy to work with and the car was beautiful

Customer Service

Returned Clean

My Experience

I was regularly updated as to the status of my vehicle. Repairs were completed within a reasonable timeframe. The vehicle looks like new and shows no visible sign of repair as best I can tell.

My Experience

Very kind staff and they did great work repairing the damage to my vehicle.

My Experience

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

My Experience

The kept me well informed through the process of the repair and helped compensate with the fact I am hard of hearing as I can’t talk on the phone at all. The repair is beautiful and my truck looks new again. Thank you Gerber. I would pick Gerber 100% on future business.

Likely to Recommend

I recommend Gerber on all my future repairs

Repair Quality

Everything was done perfectly. Looks like a brand new truck

Customer Service

Truck looks great after they fixed it. Highly recommended

Returned Clean

Likely to Recommend

Repair Quality

Thank you so much for restoring the entire back end of my car. It looks brand new. I appreciated your updates and for completing the job within your projected timeline.

Customer Service

Returned Clean