Gerber Collision & Glass - Wilmington/Old Dairy Rd

4.9 (88reviews)
100%
225 Old Dairy Rd,  Wilmington,  NC  28405

Gerber Collision & Glass - Wilmington/Old Dairy Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Infiniti
Jeep
Nissan
Nissan GTR
Ram

Reviews (88)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text updates keeping customers informed throughout the repair process without needing to follow up themselves. Timeliness was another highlight, as numerous repairs were completed ahead of the originally promised dates. A few customers noted delays due to parts availability, and one mentioned a missed windshield replacement, both flagged directly in their feedback. Overall, the experience was described as professional, friendly, and exceeding expectations.
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"... my vehicle. Customer Service, communication, and quality of work were amazing! Repairs were finished ahead of schedule as well. My car looks brand new again! ..." Read more
"GERBER Collision is simply the best!"
"... second time weve had to have our truck repaired. Both times the service was outstanding." Read more
"This was my first time needing a repair. Your service was professional and sensitive. All went smoothly and I am very satisfied with the service and the ..." Read more
"Everything was done perfectly. Looks like a brand new truck"
"Great communication, great work and a couple days sooner than originally estimated!"
"4 days earlier than promised"
"Got done much quicker than original quote"
"My vehicle was ready half a week before the scheduled completion date."
"... when we could expect the truck to be repaired and it was done ahead of time." Read more
"We were constantly being informed about the status of our vehicle. We never had to call and ask."
"... on my vehicle. I would recommend them to anybody. They give you daily updates via text on the progress of the repairs. Excellent job!!" Read more
"I cant hear to talk on the phone so they communicate through text. I love it!!"
"great work and communication on progress of my vehicle"
"Great communication, employees were friendly, helpful, and informative."

My Experience

You helped me deal with the insurance company, the rental car and kept me abreast of the situation and what was going on with the repair. And I think you touched up a few spots on my car.

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very pleased with the service. Chris was very helpful and friendly throughout the process. The final bill was less than the estimate. It was a very pleasant surprise and a reflection on the integrity of the business.

Customer Service

Returned Clean

My Experience

Everyone was helpful and kept me up to date on repairs. The work was good but when my car was brought to me it had not been cleaned up or put back together. Someone actually left a vape pipe in the console.

My Experience

Everyone at Gerber was extremely friendly and helpful from the moment I came in until I pick my car up. They do a good job of keeping me abreast of how the repairs were going. Customer service was excellent!

Likely to Recommend

yes, phenomenal service. quick & effective.

Repair Quality

i am very pleased

Customer Service

customer service was amazing. everyone took care of me and was very nice.

Returned Clean

Likely to Recommend

Repair Quality

Very professional and nice.

Customer Service

Very professional and friendly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Superb job!!! I’m thrilled with the results and grateful for the effort the team put in to get it done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thanks, great work completed on time!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did great with staying in touch and keeping me updated on where the repairs were with my vehicle

Customer Service

Likely to Recommend

I have already spread the word to friends and family about ypur amazing service!

Repair Quality

Caliber Collision went above and beyond with the collision repair of my vehicle. Customer Service, communication, and quality of work were amazing! Repairs were finished ahead of schedule as well. My car looks brand new again! Recommending your services to all my family and friends. Thank you Caliber Collision!

Customer Service

Great communication, employees were friendly, helpful, and informative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

GERBER went above and beyond on every aspect of the repair and recovery of our vehicle. I cannot recommend them highly enough. They are the best.

Likely to Recommend

There’s no competition.

Repair Quality

GERBER Collision is simply the best!

Customer Service

They are simply the best!

Returned Clean

My Experience

Excellent and fabulous work—my car looks like new! Thank you.

Likely to Recommend

It would be my pleasure.

Repair Quality

Customer Service

I am very satisfied with the quality of the work that was performed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean