Classic Collision Leland

4.9 (417reviews)

97%

(910) 202-9240

9527 Ploof Rd SE, Leland, NC 28451

97%

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9527 Ploof Rd SE
Leland, NC 28451

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About Classic Collision Leland

See Photos

9527 Ploof Rd SE
Leland, NC 28451

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Leland, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (417)

Sort By:
Newest
Rating

369 Customers Rated

5 Stars

82% Complete

(342)
4 Stars

3.8% Complete

(16)
3 Stars

1% Complete

(4)
2 Stars

0.7% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

1% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise Classic Collision for exceptional service quality, with many noting their vehicles look brand new or better than before the accident. The shop excels in customer communication through regular text updates and proactive status notifications throughout the repair process. Staff members are frequently described as professional, friendly, and knowledgeable, going above and beyond by providing transportation services and detailed explanations. Timeliness is generally strong, with many repairs completed on schedule or even early, though some delays occur due to parts availability or weather conditions beyond the shop's control. The facility maintains high cleanliness standards, often returning vehicles cleaner than when dropped off, and provides comprehensive detailing services. Customers appreciate the seamless insurance coordination and lifetime warranties offered on repairs.

Select to learn more

Service Quality
Timeliness
Communication

"... report that my fears seem to be unfounded, and the car returned to me is appears exactly as it was prior to the accident. I saw that over 80 hours of labor ..." Read more

"... exemplary! The timetable that was given was adhered to. The body work is seamless as you can not even tell there was damage. If needed, I will definitely have ..." Read more

"... my bumper but also taking care of my entire car. My car looked brand new when I got it back." Read more

"Truck came back to me looking like new. Very meticulous detail went into their work."

"Service was excellent, and my car looks brand new."

"Repairs were done ahead of schedule and our car looks awesome! The staff was so polite and helpful! Great ..." Read more

"Ready 2 days early!"

"It was done early. I was very grateful for the quick turnaround"

"The communication was amazing. My car was finished days b4 what was expected and the work was perfect!"

"Completed in 2 weeks as promised."

"The staff EXCEEDED all our expectations in customer service, communication and efficiency."

"... evaluated my options for repair within a couple days and kept me posted on the progress throughout the process. They coordinated seamlessly with my insurance company ..." Read more

"The communication far exceeded my expectations."

"I received text messages informing me of the service's progress."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... report that my fears seem to be unfounded, and the car returned to me is appears exactly as it was prior to the accident. I saw that over 80 hours of labor ..." Read more

"... exemplary! The timetable that was given was adhered to. The body work is seamless as you can not even tell there was damage. If needed, I will definitely have ..." Read more

"... my bumper but also taking care of my entire car. My car looked brand new when I got it back." Read more

"Truck came back to me looking like new. Very meticulous detail went into their work."

"Service was excellent, and my car looks brand new."

"Repairs were done ahead of schedule and our car looks awesome! The staff was so polite and helpful! Great ..." Read more

"Ready 2 days early!"

"It was done early. I was very grateful for the quick turnaround"

"The communication was amazing. My car was finished days b4 what was expected and the work was perfect!"

"Completed in 2 weeks as promised."

"The staff EXCEEDED all our expectations in customer service, communication and efficiency."

"... evaluated my options for repair within a couple days and kept me posted on the progress throughout the process. They coordinated seamlessly with my insurance company ..." Read more

"The communication far exceeded my expectations."

"I received text messages informing me of the service's progress."

Thomas (BMW owner) reviewed 8/4/26

Teresa (Nissan owner) reviewed 8/3/26

Alley (Dodge owner) reviewed 8/3/26

Russell (Chevrolet owner) reviewed 7/30/26

Good people to work with.The body work looks great.

Daniel (Chevrolet owner) reviewed 7/28/26

Dale (Acura owner) reviewed 7/28/26

Everything looks good.

Frank (Honda owner) reviewed 7/27/26

Everything from beginning to end was outstanding.

Dale (Volkswagen owner) reviewed 7/27/26

Thank you for your friendly team and the nice work you did on the car repair.

Appreciate the friendly and helpful team. The repair looks great.

Juliana (Kia owner) reviewed 7/23/26

Sam is a very knowledgeable estimator, and pointed out that the original estimate might change, if there were more damage, then was immediately apparent. She kept me informed of progress on my car, all throughout the Repair process, and explained everything in detail to me. I felt like a valued, important customer. I’d highly recommend working with this company.

Mary-Lou (Subaru owner) reviewed 7/23/26

The work looked good. However, the process was exceedingly long. This repair was an insurance matter. I shared my concerns with the adjuster.

Dave (Honda owner) reviewed 7/20/26

Job was done on time and within budget. Good workmanship

People were good to work with. Work was performed as quoted and quality was good

Craig (Honda owner) reviewed 7/20/26

I appreciate the weekly updates and the attention to detail!

Carol (Honda owner) reviewed 7/16/26

Susan (Toyota owner) reviewed 7/13/26

Sharon (Lexus owner) reviewed 7/10/26

Workmanship was excellent! Samantha was terrific to work with the entire process! Extremely professional, good communicator and explained required repair to me.

Excellent workmanship and Samantha was great in her communications and coordination of work.

Marc (Lexus owner) reviewed 7/9/26

Thank you so much for taking care of my car. The communication was excellent, even though the repair went a little longer than expected. Sam, thank you so much for making this so easy for me. Paula

Richard (Honda owner) reviewed 7/8/26

Michael (Subaru owner) reviewed 7/8/26

Everyone there was professional, worked very hard to finish on the deadline, and a complete joy to work with. I will definitely recommend Classic Collision to anyone who needs support Thank you

Anonymous (Chevrolet owner) reviewed 7/6/26

Zach (RAM owner) reviewed 7/6/26

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view more shops in: Leland | 28451

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Classic Collision Leland

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Leland

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (417)

369 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 2.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0