Classic Collision Leland

4.9 (447reviews)
97%
9527 Ploof Rd SE,  Leland,  NC  28451

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Leland, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - EnterpriseĀ®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Tesla

Reviews (447)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including text message updates throughout the repair process. Staff professionalism, friendliness, and helpfulness were frequently highlighted. Customers appreciated seamless insurance coordination, timely completions, and the added touch of vehicles being cleaned before return. A few customers noted areas for improvement directly from their experiences: some mentioned needing to initiate contact for status updates, occasional delays in parts affecting completion dates, and isolated concerns about communication gaps early in the repair process.
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"... Collision to have the bumper fixed after a car accident. Classic Collision did an excellent job of not only fixing my bumper but also taking care of my entire car. ..." Read more
"... allowing me to return the rental at their location. The repairs appear to be very professionally done and I have found no issues in the first week after ..." Read more
"... was very professional. The work was outstanding. My car looked like a brand new vehicle. Thank you so much." Read more
"The car was repaired in a timely manner and the work was impeccable."
"... about the additional charges and collected it for me. Excellent customer service and excellent work. Thank you" Read more
"The car was repaired in a timely manner and the work was impeccable."
"... us. They do amazing work each and every time. Also very quick turnaround for the amazing quality of work they do!!!" Read more
"Ready 2 days early!"
"It was early"
"The only reason I gave a 5 is because the communication was not good, and it took so long to get the work vehicle back."
"Totally satisfied. The communication far exceeded my expectations. Could not have gone better."
"The repair went well. The Communication went well and they kept me up to date on the repair. They did a very good job on the repair ..." Read more
"... to work with. All my questions were answered and communication while vechile was in shop was so pro active" Read more
"I did not receive regular updates until about the last week. I had to call multiple times to get status updates."
"The only reason I gave a 5 is because the communication was not good, and it took so long to get the work vehicle back."

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Repair Quality

Great Job Thank you

Customer Service

Great Job Thank you

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Repair Quality

Classic Collision is by far the best company I've ever been to when it came to get my car fixed after an accident. The staft were so nice and so helpful. They set realistic expectations. They got me back on the road with my car quickly. If my car were to ever get into an accident again (hopefully not), they will be my go to

Customer Service

My Experience

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Returned Clean

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Returned Clean

My Experience

The work appears great. I will hold any other comment until some time passes. However the work was within the estimate and in the time stated.

My Experience

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Repair Quality

I was throughly satisfied with my experience at Classic Collision in Leland, NC. They kept me up to date on the progress of my repairs, which helped me to stay calm & confident in their people & the company. Each & every person I dealt with were very understanding, patient & more than willing to take time explaining the work & the time line. I wouldn’t use anyone else, if God forbid I should ever need them again.

Customer Service

The best

Returned Clean

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Repair Quality

Paint blended in nice shinešŸŒ

Customer Service

Did a excellent job could not even tell we're the damage was kept me updated which is a plus and good customer service thanks guys!!

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Repair Quality

We really like the people and service we get.

Customer Service

Like service and people. Also have always been very kind.

Returned Clean

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Returned Clean

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Great Job TY

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Great Job TY

Returned Clean

My Experience

Excellent people

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Great people

Customer Service

Great people

My Experience

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Customer Service

Everyone was polite and very helpful

My Experience

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Returned Clean

My Experience

They were fantastic in the repairs and the service

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Repair Quality

I couldn’t ask for a better experience, everything was explained to me what and how they would do it, they kept me posted and updated on what was going on throughout the whole process when I went to pick up the truck it just looked beautiful. Went over everything and everything just looked beautiful. They did a great job and I would highly highly recommend them to anybody that needs some bodywork thank you classic collision.

Customer Service

See previous comment

Returned Clean

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Repair Quality

Great job

Customer Service

Returned Clean