CARSTAR Collision Masters St. Robert
In operation 27 years.
Carstar Collision Masters St. Robert specializes in high-quality collision repairs, excellent customer service, and satisfaction in St. Robert, Missouri. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fast and effective. I would recommend this shop to colleagues.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Job complete in under allotted time to my satisfaction.
Customer Service - 4.5/5.0 -
Courteous service. Still waiting on my touch up kit.
My Experience - 5.0/5.0 -
Tiffany was very professional and nice to work with. Very knowledgeable about the situation at hand. Thanks for everything!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Car still feels stiff.
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Repairs still in progress
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have used Collision Master twice for my vehicle repair needs and both times I have been highly impressed with their quality of work, pleasant customer service and updates during servicing, and their pursuit of excellence. Highly recommend to anyone needing work done to their vehicle.
My Experience - 5.0/5.0 -
My 2015 Jetta was brought in on a Tuesday morning and I was able to pick it up 100% fixed on the following Wednesday afternoon. They also cleaned up the interior and washed it which I really appreciated. Collision masters has a friendly staff who clearly care about their customers. Two thumbs up!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was completely dissatisfied with my experience. I was promised to have the car back on Thursday, April 16. We dropped the car off on Thursday, April 9th. Rather than the company provide us updates, we had to continually call to pry the status. On the 16th, we were told it would be ready Friday morning. By Friday afternoon, I once again had to call and pry a status from you. Tiffany the. Informed us that work on the car didn't even begin until that Thursday and that the car wouldn't be ready until Monday, April 21. Then, we I received the car Monday afternoon, not once was Tiffany apologetic or thankful for our business. The repair is shotty and the bumper is already coming off. If I wasn't already delayed in shipping the vehicle, I would have returned it back for repairs. Would not recommend this company to anyone.
Likely to Recommend - 0.5/5.0 -
It is unfortunate that USAA requires people to take cars to this place.
Repair Quality - 1.0/5.0 -
Vehicle was completed over schedule, and the bumper is already coming loose.
Customer Service - 0.5/5.0 -
Not once were we called with status updates. We had to continually call just to find out the status.
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I'll go with someone else for sure
Repair Quality - 2.5/5.0 -
Once the job was completed, the shop did not reset an error code which was obvious once I started the car up. Also my headlight was replaced but not aimed which I had to do myself. As well as reset the range control at an Audi dealer. I understand its harder to work on foreign makes. If you can't do the job to standard, don't half ass it and pass it off as good. If a error code chimes and illuminates the dash 5 seconds after starting it how an you tell me that the technician thought it was good and it was qa'ed by anyone
Customer Service - 2.5/5.0 -
Was not kept informed, called multiple times for said updates and was told to call back or misled as to when my vehicle would be completed
My Experience - 5.0/5.0 -
Great job, truly satisfied, great service and people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They always do a great job. Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've been here several times and always receive superior work
Customer Service - 5.0/5.0 -
Great