CARSTAR Collision Purcellville

4.9 (1,469reviews)
98%
625 W. MAIN STREET,  Purcellville,  VA  20132
Bot
Shop AssistantSparkles

In operation 3 years.

At CARSTAR Purcellville, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Purcellville, VA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car

Reviews (1,469)

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great team

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I already have and have met other very happy Carstar customers.

Repair Quality

Great service, communication, and support. I highly recommend Carstar!

Customer Service

The whole team was outstanding. I interacted with team members at all levels and was consistently impressed!

Likely to Recommend

Absolutely!

Repair Quality

10/10

Customer Service

The employees were so attentive and helpful. I had updates of my car repairs throughout the entire process via text & phone. It made the whole process easy and stress-free!

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Translated from Spanish by Carwise
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Likely to Recommend

Los recomendaría por son muy responsables

Repair Quality

Muy buen trabajo

Customer Service

Mi carro quedó muy bien

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My Experience

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My Experience

CARSTAR Purcellville did excellent work. The car looks like new; everyone was very friendly and professional; and we were kept informed at every phase of the repair. Thank you all so much for your outstanding work!

Likely to Recommend

Repair Quality

Carstar made our car look like new again. An awesome job! Everyone was friendly and professional from communicating to the repairs. Thank you all so much for such great work!

Customer Service

It was great!

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My Experience

Very professional and friendly

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My Experience

Work turned out great and the team kept me updated the whole time. Best part which never happens is the vehicle was ready earlier than estimated!

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My Experience

The repairs were flawless. I would recommend them to anyone who unfortunately has to deal with a car accident.

Likely to Recommend

Repair Quality

Great job. The car looks like it was before the mishap.

Customer Service

Prompt and courteous.

Returned Clean

My Experience

You guys did a great job! Love the communication and that you used genuine GM parts! Super grateful that you cleaned my car! What a nice touch!

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After dealing with two other repair shops who left me feeling frustrated (and that is the PG word I'll choose to use), it was all made worth it to find this shop. I am delighted by my experience and will recommend Carstar to others with the highest and warmest regards.

Repair Quality

The Bug is back and better than ever, thanks to Mike and the team at Carstar. After handing them what seemed like an impossible fix, Mike took my car in and underpromised yet way overdelivered. The car looks like I just drove it off the lot again, and everything is running smoothly, even better than before my accident!

Customer Service

Wow wow wow! Thank you immensely to the team at Carstar! This was truly the first experience I've had in automotive repairs that didn't leave me frustrated, overcharged, or high-and-dry. Mike was especially helpful and gracious throughout the entire process. He was able to take my car in at a moment's notice and was attentive to the repair process the entire time. Mike was exceptionally communicative and took time to update me on the car's progress; his level of care and attention paid to my vehicle and my experience was absolutely remarkable. Besides the amazing and helpful team, the car repairs were top-notch; Mike even took it upon himself to fix up a few other minor cosmetic details and returned the car to me better than ever. I was so excited to be reunited with my baby Beetle, but even more so, I was excited to have found a repair shop that shows how much it truly values its clients. I would never wish more car repairs on me or anyone, but if the day comes again that I need help, I'm heading right back to Mike and the team at Carstar. You have truly earned my business and I will be happy to recommend this business to anyone in need of quality work and a stellar team. I cannot thank everyone enough!

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