Ridgeway's Auto Body

5.0 (874reviews)
100%
15 N Buckmarsh Street,  Berryville,  VA  22611
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Shop AssistantSparkles

In operation 8 years.

Ridgeway's Autobody is a small, family-owned business with 3 generations in the automotive industry. Owner Darren Ridgeway has 20 years of experience in the collision industry, owner Tracy Ridgeway has 14 years of experience in the industry as well. Both have extensive experience working with insurance companies, parts vendors, and customers to ensure the best quality product. Our technicians are certified by both I-car as well as our paint manufacturer, PPG and are enrolled in continuing education in order to keep up with the ever-changing automotive trends.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (874)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and timely repairs. Many highlight the seamless insurance coordination and stress-free experience. The quality of repairs is frequently described as flawless, with vehicles often returned looking better than before accidents. Customers also appreciate the complimentary interior and exterior cleaning. Recurring positive themes include professionalism, friendliness, and attention to detail. A few customers noted improvement opportunities they mentioned directly, such as proactive updates when waiting on parts and better communication when repairs run longer than initially estimated.
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"... close, so I took a keep of faith. As it turned out, Ridgeways Auto body exceeded all my expectations! Im so happy with the work they did, how they kept ..." Read more
"... Berryville, and I couldnt be happier with the experience. The quality of the work was outstanding, and my vehicle looks fantastic. Everyone on the ..." Read more
"The paint on the hood had failed. It was repainted and blended perfectly with the fenders. The headlights were cloudy and dim; they were refinished ..." Read more
"... from the beginning estimate to the finished product. My car looks better than before I got into the accident. Thank you Ridgeway Team!" Read more
"Fabulous customer service. The quality workmanship and quick turnaround made this a wonderful experience."
"Actually was earlier tha expected but very pleased"
"... Not only were the repairs on my car exceptional, they got everything done a week earlier than expected! As an x-wife of a retired auto body mechanic, I learned ..." Read more
"Ridgeway has always delivered on time or before."
"We were originally told 2-3 weeks. It ended up being 5-6 weeks."
"It was finished early. They were great about managing my expectations as to when it would be done."
"... couldn't be more satisfied with the customer service, frequency and thoroughness of communication and updates, and quality of work on the car" Read more
"Ridgeways communicated and kept me informed during the whole process."
"From start to finish you totally accommodated me and excellent communication! Thank you!!"
"My only suggestion is to keep the customer appraised if you are waiting for parts. Regardless of how harsh you are trying to get them ..." Read more
"Communicate better if a repair is going to take longer than originally expected."

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I strongly recommend Ridgeway's. They are the best!

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Car looks brand new, perfect body panel alignment, excellent color matching. Fantastic job overall

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Excellent customer service. Was in constant communication and kept informed every step of the way. Very friendly.

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Needed a part for the car and they were able to get it when the dealership could not.

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Eduardo and Tracy are the best. They are very courteous and very accommodating to the customers needs.

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Edwardo is great!! Very professional My car looks amazing !! Highly recommend to anyone

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I would give it higher than a 10, but I didn’t have that option!

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Could not be happier with the service I got. Everything done beyond what was requested and ahead of time.

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Very friendly, knowledgeable and responsive.

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Friendly and fast!

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Completely satisfied

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Mine as a customization and they happily put on the products for me

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Derron ? Owner and Edwardo both very polite and considerate to my needs for quickness and communicated throughout the process. Kindess is always appreciated and they were.

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I recently had my Toyota Sequoia repaired at Ridgeway’s Auto Body in Berryville, and I couldn’t be happier with the experience. The quality of the work was outstanding, and my vehicle looks fantastic. Everyone on the team was professional, friendly, and great to work with from start to finish. They made the entire process easy and stress-free. I highly recommend Ridgeway’s Auto Body to anyone looking for top-notch repairs and exceptional customer service!

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Great job

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My husband and I both had cars in ridgeway auto body. From our first encounters after the accident to the finished process for both was flawless. I would highly recommend. A great company to do business with. Eduardo was wonderful to work with.

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My husband and I both had cars into Ridge Ways for repairs. From the first encounters for the quote to the finish project, flawless.Eduardo was wonderful to work with Ridgeways comes highly recommended

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Very professional. Great assistance in getting through the insurance process. My car is running better than before.

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Edwardo and his staff were very helpful and did a fantastic job fixing and repairing my car

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Quick and professional for areasonable price.

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I already have.

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The work was done surprisingly well and quickly, and at a reasonable price.

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Eduardo was really kind and helpful

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