Ridgeway's Auto Body

5.0 (898reviews)
99%
15 N Buckmarsh Street,  Berryville,  VA  22611
Bot
Shop AssistantSparkles

In operation 8 years.

Ridgeway's Autobody is a small, family-owned business with 3 generations in the automotive industry. Owner Darren Ridgeway has 20 years of experience in the collision industry, owner Tracy Ridgeway has 14 years of experience in the industry as well. Both have extensive experience working with insurance companies, parts vendors, and customers to ensure the best quality product. Our technicians are certified by both I-car as well as our paint manufacturer, PPG and are enrolled in continuing education in order to keep up with the ever-changing automotive trends.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (898)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The team receives high marks for excellent communication, keeping customers informed at every stage through calls and texts. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing is frequently mentioned as a delightful bonus. Customers also appreciate the seamless handling of insurance processes. One customer noted a repair took longer than initially estimated, and another mentioned a need for better communication when timelines change, both reflecting direct customer feedback rather than any systemic issue.
Select to learn more
"... close, so I took a keep of faith. As it turned out, Ridgeways Auto body exceeded all my expectations! Im so happy with the work they did, how they kept ..." Read more
"... and I couldnt be happier with the experience. The quality of the work was outstanding, and my vehicle looks fantastic. Everyone on the team was professional, friendly, ..." Read more
"Car looks brand new, perfect body panel alignment, excellent color matching. Fantastic job overall"
"... and thoroughness of communication and updates, and quality of work on the car" Read more
"SO pleased with the responsiveness, professionalism, and repair. You made this process incredibly easy for me and ..." Read more
"... only were the repairs on my car exceptional, they got everything done a week earlier than expected! As an x-wife of a retired auto body mechanic, I learned ..." Read more
"Actually was earlier tha expected but very pleased"
"Repaired super fast!"
"Could not be happier with the service I got. Everything done beyond what was requested and ahead of time."
"We were originally told 2-3 weeks. It ended up being 5-6 weeks."
"... couldn't be more satisfied with the customer service, frequency and thoroughness of communication and updates, and quality of work on the car" Read more
"From start to finish you totally accommodated me and excellent communication! Thank you!!"
"They are easy to get in contact with and they kept me updated."
"Communicate better if a repair is going to take longer than originally expected."
"Awesome communication and quality work!"

Likely to Recommend

Repair Quality

Good work, per usual. Took a long time and yellow painters tape left on black bumper foam. Was the first detail I noticed.

Customer Service

I had to call more times than I was called. Received faster comms from Progressive via email.

Returned Clean

Likely to Recommend

We 100% will make Ridgeways our preferred shop for future needs.

Repair Quality

Incredible communication and customer service! They assisted us in getting connected with a rental car and kept us updated with the job progress. Their work is immaculate. You can’t beat this local business!!

Customer Service

Returned Clean

Likely to Recommend

Always!

Repair Quality

Excellent service, perfect repair, courteous staff, price within expectations. Couldn’t ask for a better repair. The car looks fantastic.

Customer Service

Returned Clean

Likely to Recommend

Yes I would recommend them

Repair Quality

Did\n A pretty good job looks good took a while to get the mirror but they couldn't help it. Add recommend them

Customer Service

Good

Returned Clean

Likely to Recommend

Repair Quality

My vehicle was there for over a month. The job could have been done sooner but they wanted to wait for an unnecessary part that wasn’t even used. It was extremely inconvenient and frustrating I highly do not recommend ridgeways

Customer Service

Returned Clean

My Experience

Amazing service, very responsive, flexible with our timing needs and incredible work. Also walked through the entire process and gave their opinion, was not pushy at all, listened to my wants/concerns. I would recommend to anyone who is in need of autobody work.

Likely to Recommend

Great service, friendly, fantastic job

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

See above!

Repair Quality

Repairs are always done above and beyond. That's why I keep bringing my cars to you!

Customer Service

Customer service is the best...from everyone I speak with!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am very satisfied with the repair of my truck-it looks beautiful! I really appreciate how they advocated for me with the insurance company!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car looks brand new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely

Repair Quality

Darren and his team did an outstanding job on my truck, very professional and great workmanship

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

SO pleased with the responsiveness, professionalism, and repair. You made this process incredibly easy for me and I am so thankful for the work you’ve done for me in the past. Detailing my car is a MAJOR plus to your service! When I was rear ended, I knew exactly where I wanted to take my car. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ridgeway's did amazing work on my Kia Sportage. The car looks like new. Very friendly and professional. They let me know what was necessary and what only for aesthetics. I would definitely use them again.

Customer Service

Very professional.

Returned Clean

Likely to Recommend

Repair Quality

Very professional job done

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Paint work looks like new.

Customer Service

Great shop and very knowledgeable about their work

Returned Clean

Likely to Recommend

Repair Quality

My car was returned with a clean interior and the body repair looked perfect! They even helped me with a separate small issue with no other fees. Very friendly and their work is of good quality. Thanks!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean