CARSTAR Collision Purcellville

4.9 (1,469reviews)
98%
625 W. MAIN STREET,  Purcellville,  VA  20132
Bot
Shop AssistantSparkles

In operation 3 years.

At CARSTAR Purcellville, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Purcellville, VA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car

Reviews (1,469)

Likely to Recommend

100% would recommend anyone to come here.

Repair Quality

Mike and his team did an exceptional job with repairing the damage to our family SUV. We couldn’t be more happier with the work and dedication they put into fixing our SUV’s doors.

Customer Service

Mike and his team are excellent at communication. We enjoyed the almost daily text updates detailing what’s going on in the repair process.

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My Experience

Excellent communication and top notch service!!! I am very appreciative of carstar’s work! Thank you to all involved.

Likely to Recommend

Repair Quality

Great job, awesome communication and very professional and helpful staff

Customer Service

Customer service was stellar!

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Very professional.

Customer Service

Above and beyond professionalism and customer service.

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Repair Quality

The time they took is way to long to replace bumper cover and create the place is not even damage the couse of the delay I was not happy about that but the repair is good

Customer Service

Returned Clean

My Experience

Everyone was very friendly and professional. I was updated often and the whole experience was painless and my vehicle looks wonderful. I will definitely let others know about my experience and recommend the Purcellville Carstar

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Returned Clean

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My Experience

My Volvo is seventeen years old. Absolutely impressed how well the color and work match a car that has a lot of time on it. The communication between the staff and me on the repair work was spot on. I appreciated the extra mile they went on the more difficult parts of re-assembly.

Likely to Recommend

Go there. No doubt. They treat you well.

Repair Quality

Getting into an accident is frustrating. But Carstar really made the process of getting through my claim absolutely smooth and without one headache. The communication was clear all along the way. And the work done was absolutely top notch! Treated my 17-year-old-car as if it were brand new. The paint job matches perfectly. The parts fit great. Really happy with the work!

Customer Service

Great communication! Never had a better experience!

My Experience

Excellent communication with constant updates on my vehicle and transparent about timelines. Everyone at CARSTAR was very professional and friendly.

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My Experience

Extremely professional, quick service excellent care

My Experience

Wow it's great job great customer service thank you for everything you guys did very good job

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I live an hour from purcellville so wouldn’t be my go to

Repair Quality

they did a great job just wasn’t too happy about my car being towed an hour away to get fixed but other than that great

Customer Service

My Experience

My car looks better than it did before my accident even. I am more than pleased with the staff who worked with me too. Thanks guys. One happy lady for sure. Dorothy .

My Experience

Very smooth process getting my Jeep fixed with Carstar. It looks like mother ever happened! Definitely recommend for anyone needing body work to their vehicle.

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My Experience

The guys at the shop were super helpful and friendly throughout the whole process and the repairs look great. I'd highly recommend this shop to anyone.

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Customer service was great, repairs look great, and I'd highly recommend this shop.

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My Experience

They did an excellent job

Likely to Recommend

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Returned Clean

My Experience

Mike did a professional job handling the DRP claim for Travelers Insurance. I was kept informed throughout the process, and Mike even helped coordinate the Enterprise Rental car with the local office. I picked the truck up on time, and as promised. If there’s a need for body work in the future, I will consider CARSTAR Purcellville as my first option.

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