CARSTAR Cornforth Campbell

4.9 (1,596reviews)
97%
305 2ND STREET SE,  Puyallup,  WA  98372
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Shop AssistantSparkles

In operation 88 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Cornforth Campbell South can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Cornforth Campbell South claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,596)

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Repair Quality

Not the best communication or open availability - delayed by months twice

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My Experience

Great service. I was kept updated

Likely to Recommend

Absolutely will recommend!

Repair Quality

Efficient, fast and professional! Great job! The car looked amazing when we picked it up. Outside AND in. Thank you so much for a quality experience.

Customer Service

Great customer service at check in and out.

Returned Clean

My Experience

The repair itself was perfect! Unfortunately, the time it took to complete was not. We were given a certain window of expected time completion but that didn't happen by a long shot. One suggestion would be to give clients an appointment but if, when the appointment arrives the shop is backed up, give clients an option to reschedule, then they wouldn't have to wait as long hopefully. Or, if they know the wait will be long, suggest a rental as the safe way to go. The car looks great though. Thanks!

Likely to Recommend

Likely to recommend the repair. No complaints there!! Not likely to recommend method of scheduling

Repair Quality

We were totally satisfied with the repair but we were NOT at all satisfied with the long and unexpected wait to get the repair done.

Customer Service

Again, we were given a time estimate of 1 to 4 days. But it took over 2 weeks.

Likely to Recommend

Hopefully will not need them again, but it is the only place I will recommend!!

Repair Quality

Exceptional service from start to finish!!!

Customer Service

Exceptional

Returned Clean

Likely to Recommend

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My Experience

Everyone was great and they kept asking me to come back.

My Experience

They were very friendly and kept me up to date on the progress by calling every week. They were grest starting with the girls at the counter.

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Returned Clean

My Experience

Overall, great work on the car. Communication was poor throughout the process. I didn’t know my part was back ordered. Had I been made aware sooner, I would have gotten the part sooner. I got the part myself. Got the parts department in touch with carstar myself. Only got updates on my car because I was calling. The process took immensely longer than the “three days” I was told at the beginning. I was told multiple times they “left a voicemail” when there was no record of that on my end. Also once I got my part myself, I should have been moved up in importance to finish the car faster.. overall just not impressed with the communication or speed at which my car was finished.

Likely to Recommend

Repair Quality

Customer Service

The entire is amazing. I highly recommend CS Cornforth Campbell for all car repair!

My Experience

So impressed with this team! I never expected to get my car back in such a timely fashion! Their work is fantastic and my car was well cleaned prior to pickup. My car looks beautiful! Thank you guys so much!!

Likely to Recommend

Repair Quality

poor fitting bumper cover that i noticed after driving car 3 miles home and several days later. Brought back for inspection and some minor paint imperfections which looked like sanding marks alleged it was in an accident by me. Nonsense. No visible cracks or even a broken tab. Refused to fix in any way. $3000 job.

Customer Service

explained allready

Returned Clean

My Experience

The service was great, thank you again for going above and beyond and fixing things that were not originally quoted. The only complaint I have is a lack of communication. There were multiples times I was told I would get a call back at the end of the day on status of vehicle, but did not (I would end up calling next day for follow up).

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Neutral.

Repair Quality

Excellent job.

Customer Service

Very friendly but would have been better if they kept you more up-to-date with the length of vehicle in shop

Returned Clean

My Experience

Car looks better than ever. Thank you

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My Experience

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My Experience

Keeping me informed. Great customer service and my car was so clean and shiny when I got it back. I didn’t even recognize it 😊

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Customer Service