CARSTAR Dalton South, LLC

4.7 (1,628reviews)
93%
1018 S Thornton Ave,  Dalton,  GA  30720
Bot
Shop AssistantSparkles

In operation 29 years, 13 years at this location.

We are a locally owned and operated shop under the CARSTAR Franchise. We strive to be an "Open Door" shop,meaning we want our customers to feel comfortable stopping by for or calling about their vehicle. It's our mission to have our customers 100% satisfied with their vehicle. We know we are not perfect,but perfection is our goal.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan

Reviews (1,628)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Already did

Repair Quality

Exceeded my expectations on the repairs

Customer Service

They were very prompt to answer questions very professional, and I loved working with them

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I'm happy with the work they have done on this job and in the past. I would recommend them to anyone.

Repair Quality

I just picked it up today but the quality appears good at this point, but a little early to tell.

Customer Service

everyone was very nice.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It took too long and communication could have been better. The chevy emblem installed is gold instead of the dark one that was on it and I was not notified why the color changed. other than that everything was looks good and drives good. I was playing for the rental and it was in the shop at least two weeks longer than I thought it was going to be. Most of this was caused over one part. After some point, I think you should have notified me earlier of the problem with that part and I would have notified Allstate.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very helpful and went above and beyond

Customer Service

Very helpful and went above and beyond

Returned Clean

Likely to Recommend

Great people to work with.

Repair Quality

Did a great job on my car.. They kept me informed as to the process of my car...

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is my second time using CARSTAR to repair my car. Just like the first time, I was pleased with all my repairs and the process of working with CARSTAR. I never had to wonder how my car repair was going because CARSTAR constantly kept me updated at each stage. I recommend CARSTAR South for all your auto body needs.

Customer Service

I appreciated being constantly updated about all my repairs.

Returned Clean

Likely to Recommend

Repair Quality

Really good customer service. I’ve used both south and north location your quality of work is really, really good! If I had to complain about anything, it would be just amount of time waiting for my vehicle both times this year I was given a delivery date and wasn’t delivered on those dates. But honestly, there’s really nothing to complain about good customer service. Good quality of work appreciate what y’all do.

Customer Service

Really good customer service. I’ve used both of your locations in Dalton this year and both locations have really really good customer service

Returned Clean

Likely to Recommend

Repair Quality

Car Star is the first body repair shop that kept me abreast of the repair status by regular text messages. What a great service. It takes out the wondering!! Thanks so much!!!

Customer Service

Great work! And the only car repair business I’ve dealt with that sends periodic text messages to keep you current on the status of repair. Very much appreciated !

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair s fine just always late!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Just disappointed because I got 2 quotes and went with you guys even though you were $150 higher. But after I dropped my car off the estimate went to $2700 from $1200.

Returned Clean

Likely to Recommend

Will DEFINITELY RECOMMEND them to everyone!

Repair Quality

I have used several car repair companies in our area, over the years. I was so impressed by Carstar! They kept me informed on the progress/timeline regularly! I highly recommend this company & all the employees The only issue was availability of parts, which was beyond their control. They work well with insurance companies and car rental services. I will definitely recommend them to everyone.

Customer Service

Everyone was knowledgeable and courteous with each interaction.

Returned Clean

Likely to Recommend

Good

Repair Quality

Excellent Job, I very grateful everythingSi and

Customer Service

Excellent job

Returned Clean

Likely to Recommend

Repair Quality

My car looks brand new. I have no complaints at all! Thank you for the great work you guys did.

Customer Service

Answered all my questions and kept me in the loop every step of the way.

Returned Clean