CARSTAR Empire Auto Group
In operation 29 years.
Carstar Empire Auto Group specializes in high-quality collision repairs, excellent customer service, and satisfaction in Bronx, NY. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Our BMW X5 was involved in a highway accident. Mikayla was super helpful with the insurance process as well as super friendly. Doug the manager is very experienced and trustworthy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cat Star did an amazing job on my car. I am completely satisfied with the excellent service your company provided. Thank you. Sincerely A satisfied customer, Ana
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did their thing with my truck . I love the repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
would like to sincerely thank the Body Shop team for their excellent work repairing my vehicle. I truly appreciate your professionalism, attention to detail, and outstanding service. Thank you for taking such great care of my car.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Infact l grade the CARSTAR Empire Auto Group as the number one place if anybody wants a very good job to be done on his Car there is no other place than the CARSTAR EMPIRE AUTO GROUP.. They treat you with respect and dignity. You are Number 1 in New York and more to that in the US.God bless all of you and give you your heart desires.
Likely to Recommend - 5.0/5.0 -
They did a very good job for me and more to that the whole staff do give respect to all customers.
Repair Quality - 5.0/5.0 -
They did a very good job for me
Customer Service - 5.0/5.0 -
I am very satisfied with the job they did for me
My Experience - 5.0/5.0 -
My car looks like it was never in a accident. Satisfied with car and the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Glad I decided to get my car serviced here. Upon completion, it looks like it was never in an accident. Highly recommended 👌. CarStar is an excellent choice.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Upon pick up Doug provided a thorough review of the work that was required and reasons for delays.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
1.Professional 2. Reliable 3. kept your words
Repair Quality - 5.0/5.0 -
Excellent repair job done
Customer Service - 5.0/5.0 -
Customer service were very professional, took his time to explain the process and made sure I understood the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Very friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job thank you guys👏🏻👏🏻👏🏻
Customer Service - 5.0/5.0 -
Keep up the good work👏🏻👏🏻👏🏻
My Experience - 0.0/5.0 -
The floor is wet the car is missing screws...the floor mat in the front are missing from my car...the car smells like soap and I have asthma.
My Experience - 5.0/5.0 -
Everyone here was a pleasure to work with, very accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great, will be my go to for anything car related.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job done will definitely recommend 👍🏿