CARSTAR Empire Auto Group
In operation 29 years.
Carstar Empire Auto Group specializes in high-quality collision repairs, excellent customer service, and satisfaction in Bronx, NY. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The floor is wet the car is missing screws...the floor mat in the front are missing from my car...the car smells like soap and I have asthma.
My Experience - 5.0/5.0 -
Everyone here was a pleasure to work with, very accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great, will be my go to for anything car related.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job done will definitely recommend 👍🏿
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Does this thing go to 11. Above and beyond how they handled my car repairs. Also assisted me in getting new tires for my car as insurance was only going to cover the one tire in the accident even though its an all wheel drive vehicle. 100% will be going back should I ever need
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have used Carstar several times. I always receive excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job all around.
Customer Service - 5.0/5.0 -
Love these people. Very friendly and courteous.
My Experience - 5.0/5.0 -
Thanks for the communication and always answering the phone to keep me posted. Also thanks to Josh for explaining clearly.
Likely to Recommend - 5.0/5.0 -
Excellent and quick service
Repair Quality - 5.0/5.0 -
Professional and fast service
Customer Service - 5.0/5.0 -
courteous and precessional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy bueno el servicio 👍 los empleados muy amables y realmente te ayudan 👍
Customer Service - 5.0/5.0 -
Excelente 👌 gracias por su apoyo 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done very happy good job
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good services love it
Customer Service - 5.0/5.0 -
Very nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The paint job I don’t have complaints is the parts provided by the insurance not good quality
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Overall is great but location of the shop wise is not perfect for me. I live in Bayside Queens and the shop is in the Bronx.
Repair Quality - 5.0/5.0 -
The repair results are good but took a little bit longer than what I expected. I have the right rear door dents and trim to be repaired. I was expecting max two weeks for the repair but it took two and a half weeks to complete the work.
Customer Service - 5.0/5.0 -
Customer experiences are great.
My Experience - 5.0/5.0 -
It was a pleasure having you work with my car and I’m very satisfied with the job that was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work and very accommodating as I picked up a little early