CARSTAR Empire Auto Group
In operation 29 years.
Carstar Empire Auto Group specializes in high-quality collision repairs, excellent customer service, and satisfaction in Bronx, NY. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work and very accommodating as I picked up a little early
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were very satisfied with: Your frequent communication Your packing up goods in the hatch You delivering the car to me and by a very nice young gentleman
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excelente work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nothing further to add. Thank you for everything.
My Experience - 5.0/5.0 -
Great service and excellent communication from Lauren keeping me informed on the progress of my vehicle!
Likely to Recommend - 5.0/5.0 -
Support is free
Repair Quality - 5.0/5.0 -
Great service and excellent service from Lauren keeping me informed about the status of my vehicle!
Customer Service - 5.0/5.0 -
Amazing
My Experience - 5.0/5.0 -
CarStar Empire met its pledge that my BMW repair would be good as new. Icing on the proverbial cake was that interior and exterior were cleaned better than ever. Staff, including Lauren, each provided professional, friendly service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle repairs made the car like brand new! I was also quite pleased that the car was thoroughly cleaned inside and outside, including trunk that was vacuumed much better than I was able. Staff members Lauren, Christian, and company rendered friendly, professional service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks perfect and they cleaned the inside as well for me.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Muy satisfecho con su labor y rapidez Agradecido con su trabajo
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Is beautiful? It's a matter of fact. It looks a little better.Thank you.Wow, you know this is my baby.I thank you again appreciate your good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did there part and they where great with communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything form beginning to end was great and we had updates throughout the whole time
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They do good work
Repair Quality - 4.0/5.0 -
Sorry for 8 but insurance company forced to use aftermarket parts to save cost which delayed the process on completing my vehicle The service and communication was great staff was friendly and Professional the INSURANCE company Geico no communication and caused delay and the paying $200 on the drop off of my car requested by Geico (no fault)
Customer Service - 5.0/5.0 -
Kept me updated on my process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you guys for you support... good bless you at all. Excellent job.!!
Customer Service - 5.0/5.0 -
Thank you guys for you support, I really appreciate it. God bless you at all. Excellent work.!!
My Experience - 5.0/5.0 -
Just wanna thank you for making my car new again. No hassles, communication throughout the whole process was superb. I hope I don't have to come back, but if I happen to need any work done, CARSTAR Empire Auto Group would be the place.