CARSTAR Fred Beans Abington

4.7 (568reviews)
94%
1543 Easton Road,  Abington,  PA  19001
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Shop AssistantSparkles

In operation 36 years.

At CARSTAR Fred Beans Abington, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Abington, PA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
Kia

Reviews (568)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its professionalism, high-quality repairs, and excellent communication throughout the repair process. Many highlighted that staff kept them informed at every stage via texts, calls, and app updates, making the experience seamless and stress-free. Repair quality was frequently described as outstanding, with vehicles returned looking brand new, often completed ahead of schedule. Customers appreciated the friendly, knowledgeable, and attentive staff who went above and beyond. A few customers noted areas for improvement directly in their feedback, including occasional delays, detailing oversights, alignment issues, and inconsistent responsiveness to phone calls, but the overwhelming majority expressed high satisfaction and willingness to recommend the shop.
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"Expert and reliable customer service which was a relief after buying a new Honda with no warning of the ease ..." Read more
"The service communication with me was stellar. Thanks so much for such a great job."
"Fantastic communication. Thorough review of damage, & explanation on what it will be needed & how long ..." Read more
"... the beginning. The staff was very professional and they kept me updated and explained every detail to me from start to finish. They did an extremely exceptional ..." Read more
"... working with you. The process is very clearcut and the best part was communication. They always keep you in the loop step by step." Read more

My Experience

Great service

My Experience

First the car was finished before it was promised.Both Johns were very helpful and a pleasure to work with. Patty (hope I have the name right) behind the counter was so friendly and pleasant. And the car after it was repaired looked like it was brand new.

Likely to Recommend

Repair Quality

Carstar did a great job. The car looked like it was never in an accident. The staff (John and Patty)were wonderful. Great place to get your car fixed.

Customer Service

Returned Clean

My Experience

I appreciated the timely follow up with completion of the vehicle. Prossional, polite and knowledgeable team.

My Experience

Loved working with you. The process is very clearcut and the best part was communication. They always keep you in the loop step by step.

Likely to Recommend

Repair Quality

Customer Service

Good communication with constant updates.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Not satisfied. Front bumper not repaired and reattached. Connecting pins for bumper and fender missing....wheel well covering not attached..panel by windshield not secured

Customer Service

Returned Clean

My Experience

Everyone was soooo nice and helpful! Status of the repairs was provided daily and all of my questions were answered. I'll actually miss interacting with them. They were that nice and knowledgeable.

Likely to Recommend

Repair Quality

My car looks beautiful. The work was done with care.

Customer Service

I wish I could give a higher rating...it was such a pleasure interacting with everyone.

My Experience

Likely to Recommend

Repair Quality

Great service and very courteous

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I turned my car in on June 15th and didn't get it back until July 22nd. The left front wheel was left unfinished. There are new chips in the paint right over the left light. I have to close the left driverside door harder and it doesn't seem completely sealed. The sound of wind increases the noise in the cabin.

My Experience

They kept me informed on the status of my vehicle. They were friendly and their expertise was outstanding. I would definitely bring my vehicle back to Carstar if I experienced any problems.

Likely to Recommend

Repair Quality

Excellent service and communication

Customer Service

My Experience

Excellent service from beginning to end.

Likely to Recommend

Repair Quality

Customer Service

Great job

Likely to Recommend

I was very pleased with the service that we received from the CarStar facility

Repair Quality

The staff was great. They were very helpful and accommodating throughout the entire repair process.

Customer Service

Returned Clean

My Experience

Repairs took a little longer than expected but so worth the wait!!!! My car looks as good if not better than when I purchased it!!! Amazing work clean and the team explained all the work that was done answered every question for me and went above and beyond in taking care of my vehicle. Everyone at car star is so pleasant and professional. Thank you for making a difficult time easier.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The manager in the front office staff at this location were absolutely professional and pleasant

Customer Service

Everyone who has a desk in that office is amazing and so pleasant

Likely to Recommend

Repair Quality

The car is driving well and the damage looks repaired except for the door handle which is being addressed now.

Customer Service

Everyone was very polite and kept me informed as to when the car would be ready due to several part supply chain issues. I am a bit disappointed that I had to return for 2 issues that needed attention. During that time some broken parts and debris from the accident was found in the wheel well, but no one offered to clean it out while I was there.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly staff, transparent, great work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean