CARSTAR Fred Beans Abington

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

Not satisfied. Front bumper not repaired and reattached. Connecting pins for bumper and fender missing....wheel well covering not attached..panel by windshield not secured

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was soooo nice and helpful! Status of the repairs was provided daily and all of my questions were answered. I'll actually miss interacting with them. They were that nice and knowledgeable.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks beautiful. The work was done with care.

Customer Service - 5.0/5.0 -

I wish I could give a higher rating...it was such a pleasure interacting with everyone.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and very courteous

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I turned my car in on June 15th and didn't get it back until July 22nd. The left front wheel was left unfinished. There are new chips in the paint right over the left light. I have to close the left driverside door harder and it doesn't seem completely sealed. The sound of wind increases the noise in the cabin.

My Experience - 5.0/5.0 -

They kept me informed on the status of my vehicle. They were friendly and their expertise was outstanding. I would definitely bring my vehicle back to Carstar if I experienced any problems.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service and communication

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent service from beginning to end.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great job

Likely to Recommend - 5.0/5.0 -

I was very pleased with the service that we received from the CarStar facility

Repair Quality - 5.0/5.0 -

The staff was great. They were very helpful and accommodating throughout the entire repair process.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Repairs took a little longer than expected but so worth the wait!!!! My car looks as good if not better than when I purchased it!!! Amazing work clean and the team explained all the work that was done answered every question for me and went above and beyond in taking care of my vehicle. Everyone at car star is so pleasant and professional. Thank you for making a difficult time easier.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

The manager in the front office staff at this location were absolutely professional and pleasant

Customer Service - 5.0/5.0 -

Everyone who has a desk in that office is amazing and so pleasant

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

The car is driving well and the damage looks repaired except for the door handle which is being addressed now.

Customer Service - 4.0/5.0 -

Everyone was very polite and kept me informed as to when the car would be ready due to several part supply chain issues. I am a bit disappointed that I had to return for 2 issues that needed attention. During that time some broken parts and debris from the accident was found in the wheel well, but no one offered to clean it out while I was there.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Friendly staff, transparent, great work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were very professional and kept me informed of the progress of my vehicle.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I'm very satisfied with the service provided and the attention of everyone. Thank you.

Likely to Recommend - 5.0/5.0 -

I would recommend to everyone

Repair Quality - 5.0/5.0 -

I'm very satisfied with the repairs, professional and quick service. I would recommend to everyone.

Customer Service - 5.0/5.0 -

I'm very satisfied

Returned Clean

My Experience - 5.0/5.0 -

I have had 2 cars repaired there and have not been disappointed yet. Great work,thank you!

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0 -

The repair was very good but the service was lacking. They kept changing the date my car would be done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean