CARSTAR Glenoaks Collision Center Eagle Rock

5.0 (806reviews)
100%
3287 VERDUGO ROAD,  Los Angeles,  CA  90065
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Shop AssistantSparkles

In operation 11 years.

At CARSTAR Glenoaks Collision Center Eagle Rock, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Los Angeles, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (806)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, professional, and completed to the highest standard - often leaving vehicles looking brand new. Timeliness was a standout highlight, with numerous customers noting their cars were ready days or even weeks ahead of schedule. Communication was widely appreciated, with proactive text and phone updates keeping customers informed throughout the repair process. Staff were repeatedly commended for being friendly, knowledgeable, and genuinely caring. Complimentary interior and exterior cleaning upon vehicle return was a pleasant and recurring surprise. A small number of customers noted areas for improvement, including occasional inconsistencies in automated text updates versus actual status, and a few instances where minor components required follow-up attention after pickup.
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"... was extremely satisfied with the repair quality. My car looked brand new when I picked it up, and you could tell they paid close attention to ..." Read more
"... Communication was super clear, paperwork was minimal. Quality of work was perfect and all the employees were nice, patient, and knowledgeable. Thank you!" Read more
"... some bad luck with other shops. Long story short–Carstar offers high caliber work with a family shop vibe." Read more
"... entire life. Felt so confident in their team and felt like I could trust them to get the job done right with honesty and concern." Read more
"... Golf to the Eagle Rock Carstar location twice, and both times the parts replaced looked brand new. Very professional work, also done in a timely and ..." Read more
"... the way with updates on my vehicle, and they even completed the repairs 6 days earlier than expected. The whole experience was smooth, professional, and ..." Read more
"... heavy. They did a beautiful job on fixing my car. They got it fixed a week in a half earlier than expected. From the moment I walked in, the woman who coordinated ..." Read more
"They finished everything the same day I brought my car in - extremely timely!!"
"My car was ready over a week before they thought it would be."
"Communication throughout the entire process was amazing. They kept me informed every step of the way with updates on my vehicle, and they even completed the repairs ..." Read more
"... things. The work was done in just a couple days. Communication was super clear, paperwork was minimal. Quality of work was perfect and all the employees ..." Read more
"Communication was great on all aspects"
"... repair of my car was handled professionally, swiftly, complete transparency, and finished a week ahead of schedule! I would recommend this company 10 out of ..." Read more
"... date and time by which the repair would be done. Text messages were inconsistent with what I heard by calling the front office. Knowing that I would ..." Read more

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Fast Service Thanks for your quick repair time and quality. My truck looks great

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My Experience

The staff was incredibly helpful and so nice Did an amazing job with the car aswell definitely recommend!

My Experience

Staff is very friendly and attentive. First time here, if I ever have to repair my vehicle again, I’m definitely coming back here! 10/10 recommend. Thank you for the service provided on my vehicle!

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Great customer service and fast repair. Very friendly staff.

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My Experience

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Absolutely!

Repair Quality

Excellent work - beyond our expectations.

Customer Service

All staff very friendly and helpful.

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My Experience

You guys did a great job. Thank you.

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Carstar is the best and I’ll definitely be coming back! Katherine was incredibly kind, attentive, and I loved how communicative she was throughout the repairs. Aside from Katherine, thanks to the crew who were top notch with the repairs. Especially one cool gentleman who helped me with some specifics and gave me a recommendation. Loved my experience with Carstar and I’ll be recommending to others as well!

Repair Quality

Carstar is the best and I’ll definitely be coming back! Katherine was incredibly kind, attentive, and I loved how communicative she was throughout the repairs. Aside from Katherine, thanks to the crew who were top notch with the repairs. Especially one cool gentleman who helped me with some specifics and gave me a recommendation. Loved my experience with Carstar and I’ll be recommending to others as well!

Customer Service

Carstar is the best and I’ll definitely be coming back! Katherine was incredibly kind, attentive, and I loved how communicative she was throughout the repairs. Aside from Katherine, thanks to the crew who were top notch with the repairs. Especially one cool gentleman who helped me with some specifics and gave me a recommendation. Loved my experience with Carstar and I’ll be recommending to others as well!

Returned Clean

My Experience

A great timely job. They kept me informed of ststus and when i picked it up it looked like a brand new car. People there are personable A great place

Likely to Recommend

I have recommended them and will continue to do so.

Repair Quality

Great place great repairs done timely Fair prices. Staff attentive and kept me informed Car looked so good did not remember which side was dsmaged. Great job great folks

Customer Service

As stated the staff was excellent kept me informed all through the process.

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My Experience

Very professional taking time to explain the process prompt service thanks

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My Experience

I was so thrilled to see my car looking like it came out of the dealership. The team did an exceptional job replacing the front bumper and on top of it went above and beyond to clean and wax my vehicle. It made my day. Will definitely be recommending this location to anyone who needs repairs. Katherine at front reception was also so very kind and accommodating. Thank you Eagle Rock team!

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The service was good, the speed was great, the repairs were even better.

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My Experience

Thank you for the quick and reliable experience on repairing my stolen tailgate. It made the experience that much better. I also appreciate the extra tip to help keep for any future stolen tailgates. You guys went the extra mile.

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My Experience

Service and communication was amazing.

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