CARSTAR Gulley's Auto Body

4.8 (819reviews)
97%
320 N. EASTERN AVENUE,  Connersville,  IN  47331
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Shop AssistantSparkles

In operation 7 years.

Carstar Gulley's Auto Body and Towing is a locally owned and operated auto body shop that has been part of the Connersville, IN community for over 30 years. We provide excellent customer service and high quality repair work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (819)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff receives frequent recognition for being friendly, professional, and knowledgeable. Communication stands out as a major strength, with customers appreciating regular text updates throughout the repair process. Many were pleasantly surprised to receive their vehicles cleaned inside and out without asking. Timeliness is largely positive, with numerous vehicles completed ahead of schedule. A few customers noted delays due to parts back-orders or holidays, and isolated concerns were raised about minor paint imperfections, incomplete repairs, or missing clips - areas customers themselves flagged for improvement.
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"Over the moon with the service! And customer service! Loved having updates as the progress was coming along. ..." Read more
"From my experience, carstar really takes care in the work they do, insuring satisfactory for the customer."
"... the best. Very friendly and even more importantly, the quality of the workmanship is unquestionable." Read more
"The quality of the repair was AAA+++ as usual. Everything looked excellent."
"The repair job was great. I cannot even tell that the vehicle has had damage."
"It was ready 4 days earlier than promised. Excellent service."
"We were pleasantly surprised the car was completed a week earlier than what was predicted. We appreciated how the car looked on the outside ..." Read more
"They were amazing at listening to us, completing the work in a timely manner. They cleaned the inside and outside of our vehicle ..." Read more
"Completed ahead of scheduled time."
"A day before the deadline!"
"Cannot recommend CarStar in Connersville enough! They communicated so well through the entire process with both calls and text updates, which made everything ..." Read more
"The communicationupdates was superb and the service and work was top notch! They even detailed the vehicle! ..." Read more
"Excellent communication. We really appreciated the email updates."
"Expectations and process were clear. Communication was great. The text responses were timelyregular. The workmanship seems OK so far. I will say however ..." Read more
"Kept me up-to-date step-by-step"

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yes, it looks amazing! Thank you!

My Experience

I was thrilled with how the repairs turned out. The damaged area looks brand new. I was equally excited by the surprise of having the interior of my car cleaned without me even asking.

My Experience

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Did good work but only had 12 hours of labor on my repair but they had my car for 2 1/2 weeks🤔

Customer Service

Returned Clean

My Experience

I was given an estimate of four days to paint the hood on my car. I was given a status report each day and the work was done as promised. They did a wonderful job of matching the paint with the rest of our SUV

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Repair Quality

Customer Service

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Repair Quality

Shane is my neighbor and he was very helpful to me about getting the car into the shop. Sheri was very nice and helped make my experience a little less stressful. I hate that insurance totaled my vehicle and you didn't get a chance to work on it.

Customer Service

Returned Clean

My Experience

Paint and repair is amazing my looks look like it rolled off the showroom floor...the only thing that would be helpful when we as the customer get the weekly updates would be nice to see pictures and what the exact steps are being done and what is next but other than that the repair look amazing

My Experience

Beth

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone I came in contact with treated me with respect and communicated very well.

Customer Service

Returned Clean

My Experience

Everyone was so easy to communicate with and the repairs to my vehicle were thorough and complete. I would definitely choose their services again if the need ever arises.

Likely to Recommend

Quality work, professional, and friendly.

Repair Quality

Work was completed as planned. They took the brunt of the hassle when dealing with my insurance company, which is priceless.

Customer Service

Kept me up to date with the repair process from beginning to completion.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was beyond happy with it and they even washed and swept out my vehicle, which I completely did not expect. They were super nice and were very friendly to work with.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience