CARSTAR Gulley's Auto Body

4.8 (804reviews)
98%
320 N. EASTERN AVENUE,  Connersville,  IN  47331
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In operation 7 years.

Carstar Gulley's Auto Body and Towing is a locally owned and operated auto body shop that has been part of the Connersville, IN community for over 30 years. We provide excellent customer service and high quality repair work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (804)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for outstanding customer service, with staff described as friendly, professional, and knowledgeable. Proactive communication through text updates and prompt responses to questions was frequently highlighted as a standout feature. Many customers were pleasantly surprised by complimentary interior and exterior detailing. Timeliness was largely positive, with numerous vehicles completed ahead of schedule. A few customers noted delays due to parts back-orders or insurance, and occasional minor issues with incomplete repairs or missing clips were mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... I picked my vehicle up, I was honestly impressed. It looked AMAZING inside and out and even smelled brand new. You can tell they take pride in their work and customer ..." Read more
"From my experience, carstar really takes care in the work they do, insuring satisfactory for the customer."
"Fair price, excellent work performed, timely, complete and doing more than promised or expected. Highly recommend this body shop."
"The repair job was great. I cannot even tell that the vehicle has had damage."
"... it the more I see wrong. The day I picked it up, my mudflap fell off and damaged a new tire that had been put on the car the week before I dropped it off to be worked ..." Read more
"It was ready 4 days earlier than promised. Excellent service."
"We were pleasantly surprised the car was completed a week earlier than what was predicted. We appreciated how the car looked on the outside ..." Read more
"A day before the deadline!"
"The repair took several days longer than estimated."
"They were amazing at listening to us, completing the work in a timely manner. They cleaned the inside and outside of our vehicle before they called us ..." Read more
"Cannot recommend CarStar in Connersville enough! They communicated so well through the entire process with both calls and text updates, which made everything so ..." Read more
"Excellent communication. We really appreciated the email updates."
"Office staff is very personable, communication is great, excellent workmanship on repairs, prompt turnaround time. Strongly recommend!"
"From the beginning they cut me involved with text messages and if I stop by with a question they had an answer and they did a ..." Read more
"Having updates along the way make me feel at ease that they took my car seriously"

My Experience

Everyone was so easy to communicate with and the repairs to my vehicle were thorough and complete. I would definitely choose their services again if the need ever arises.

My Experience

I was beyond happy with it and they even washed and swept out my vehicle, which I completely did not expect. They were super nice and were very friendly to work with.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

Excellent work and fast turn around!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was done exactly as explained and expected. Very well done.

Likely to Recommend

Repair Quality

Just looks like it was done half ass.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was impressed with the communication we had. I never felt left in the dark about anything. They dealt with insurance for me. The work done on my rear bumper and trunk was amazing you can’t even tell I was rear ended. I would definitely recommend them to anyone that needs body work done. I’m happy with the work they did!!

Likely to Recommend

Repair Quality

The folks at Gulley’s are the best. Very friendly and even more importantly, the quality of the workmanship is unquestionable.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They are amazing and have made sure everything was fixed correctly and even helped when my battery died. When the window came off track they fixed that as well. I can't say enough about how great they are!

Likely to Recommend

Repair Quality

Team is friendly and professional. Finished my car ahead of the estimated date

Customer Service

Even cleaned my inside and outside after job was completed

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Such great customer service! From start to finish, Sherry was there to answer any questions I had. What great people!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very professional

Repair Quality

Excellent work and excellent service

Customer Service

Very professional and kept informed

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair looked good as new and staff was very professional and friendly.

Likely to Recommend

Repair Quality

I don't really know for sure. Since I didn't get a chance to have my car repaired.

Customer Service

Very friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Jeep was fixed well and clean too. !!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

There is a small paint run/sag on door where paint needs sanded down and polished. I didn’t notice it till I got home.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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