CARSTAR Halladay Collision Center

3.6 (85reviews)
69%
1608 Maxwell Ave,  Cheyenne,  WY  82001
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Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Halladay Collision Center can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Halladay Collision Center claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Jeep
Kia
Ram

Reviews (85)

Likely to Recommend

Repair Quality

Great service Stephan was knowledgeable and very helpful

Customer Service

Appreciated the friendliness of every one

Returned Clean

Likely to Recommend

Repair Quality

Wait time was excessive and update on parts delays were not offerred! I was very dissatisfied with the service. Repair work was satisfactory.

Customer Service

see previous comments.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

my car had another 1259 miles added to it after the repair and i’m not sure why that was but the actual repair was 10/10

Customer Service

Returned Clean

Likely to Recommend

Has not been a great experience.

Repair Quality

It's still not finished

Customer Service

They did at least apologize for leaving the razor blade in my truck that cut me.

Returned Clean

Likely to Recommend

Much better service this time around with the new ownership.

Repair Quality

Came through with plan as discussed and two days earlier than set date for completion of work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

trouble getting information, long wait

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have used their services multiple times and continue to be impressed by the quality, professionalism and customer service.

Repair Quality

Everything was like new, the paint matched perfectly and it came back with an unexpected interior detail job.

Customer Service

Due to an automated error of a text notification that my vehicle was ready before I could pick it up, the customer representative was willing to; contact my insurance company and arrange extra days for a rental, drop me off at an appointment, and drive a long distance to pick up a necessary part to complete the work that day. I would say that went above and beyond.

Likely to Recommend

Repair Quality

I have a concern of the area on the side of my car that wasn’t fixed. Who would I speak to about that or should I just go back?

Customer Service

My Experience

There was no communication during the repair process and now that is is done. The grill is not the original correct color. There is a power steering or oil leak. There is a piece of metal in my rim. It was not aligned. My windshield is now cracked. The pain job has a horrible orange peel to it. My license plate bracket was not replaced and my license plate was not returned to me.

Likely to Recommend

Repair Quality

Overall, the current quality of my repairs is horrible. There is an oil leak when there has never been one before. My “new” grill is not the correct one fore the car. While supposedly they fixed the tire that my vehicle was hit in it still sits 1/4 in further back than it is supposed to be. I now have a “service break assist” alert. The pain is horribly orange peeled. Other than the entire car is put back together the repairs done to my card were done with no pride in their work and tried to be passed off as though the car was the same as before the accident when it is no where comparable to how it used to be. I no longer have a front license plate mounting bracket and my license plate that was on the vehicle when I dropped it off is gone. There is still a large piece of metal in my rim.

Customer Service

There was zero communication from repair staff at all except for when they would send me a text that my completion date had changed again and I would call to see why

Returned Clean

My Experience

Good Work! Thank you!

Likely to Recommend

Repair Quality

My car looks good as new! Thank you!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff was great at keeping us updated on the progress of the repair.

Customer Service

Everyone was professional and great to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys suck. When the person put in the estimate for my mirror, he put in the wrong mirror and when I told him that can’t be the right one, he said it will look at the vin and correct it. I believe it did not get corrected and when that mirror arrived weeks later, it was the wrong one. You guys said they sent the wrong one. Which maybe is true. When you guys tried to put the wrong one in, it blew a fuse on the whole left side of my car, to where no turn signals would work nor my brake lights. Cost me $80 to get that fixed. I am still awaiting reimbursement From you guys for that. No one would EVER GIVE ME A CALL on the updates. I was the one calling you guys. After another month I was told that my mirror was discontinued and they could not find one. I had to buy the mirror and hand deliver it to you guys for it to be fixed. I was told I would receive a call when the mirror I brought would be painted and ready to install. Once again 8 days later I’m the one calling to see if it got painted yet…… Very disappointed in the whole experience

Customer Service

See comment before

Returned Clean

Likely to Recommend

Repair Quality

Very friendly, quick, and kept me up to date during the whole process!

Customer Service

Returned Clean