CARSTAR Halladay Collision Center

3.7 (104reviews)
71%
1608 Maxwell Ave,  Cheyenne,  WY  82001
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Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Halladay Collision Center can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Halladay Collision Center claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Jeep
Kia
Ram

Reviews (104)

My Experience

Par Excellent repair work & results. Easy & friendly service staff.

Likely to Recommend

Confident in recommending to friends & colleagues & would use CARSTAR Halladay again as necessary.

Repair Quality

Par Excellent collision repair, responsive, professional & friendly service staff. Happy & satisfied customer.

Customer Service

Repairs delivered as promised.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Brian and the team were totally awesome! What a beautiful job. Now I'm wanting to do the front. They even offered to install a mirror when I got one.

Customer Service

Returned Clean

Likely to Recommend

See previous comment

Repair Quality

I've been dealing hail damage repairs for a YEAR now. They did the estimate last September. Did the actual repairs in January. They gave it back in February with a non-working tonneau cover and scratched up fender that was not scratched when I dropped it off. They ordered new parts and i took it back again to repair. Then the roof molding started coming off. I took it back numerous times to have it put back on. I was back monthly until June 26th when they were supposed to order all new roof molding. The end of August I hadn't heard from them at all so I called car star corporate who found they never ordered the molding. Finally took it in monday Aug 31 to have the new molding put on. Less than 24 hours later the end of the molding over the windshield was already popping up. This is how it started coming off before. One short trip on highway and it will fly off again. What does it take to get this fixed right???

Customer Service

See previous comment

Returned Clean

Likely to Recommend

Repair Quality

Work looked very good. Just took too long or longer than expected.

Customer Service

Treated extremely well.

Likely to Recommend

Repair Quality

Too many different stories on how my vehicle was being repaired

Customer Service

Different stories on time line getting vehicle repaired

My Experience

You were quick to get my car in, kept me in the loop of where things were at and got me back in my car quickly! It looks great. I love that you are in close contact with Enterprose and I could drop my rental off there!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No I will tell everyone I one I know to go somewhere else this place is a joke

Repair Quality

This repair was an absolute joke originally told 5-10 business days and four weeks later they tell me they are googling how to replace the top glass in my car and that would hopefully be done soon, absolutely no communication from there service writer or any one there with any updates as a service writer my self I can't comprehend how these people still have their jobs

Customer Service

As stated before the staff here is completely irresponsible and worthless when they actually have to admit they don't know what they are doing and having to Google how to fix your car

Returned Clean

My Experience

Everyone I had contact with, especially Brian, were extremely courteous, polite, accommodating and efficient throughout the whole process. Great customer service!

Likely to Recommend

Courteous, fast and efficient service!

Repair Quality

Customer Service

Excellent paint work

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Very professional and polite. I was advised of the progress of the repair and they parked my truck inside overnight!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

All staff, including Josh (shuttle driver) were very courteous, professional, and helpful.

Customer Service

See previous comment (this includes Jenna and Stephan).

Returned Clean

Likely to Recommend

I would tell any one to go there,, but i would also caution them about may lie ahead,

Repair Quality

Repair work is great,,,the repair work is great. Thats the repair work….

Customer Service

Customer service???,,,, lets say the ‘front desk receptionist’ was great to deal with,,, but what happened after her was very disappointing…the estimator gal was good to start,,, the estimate was dun immediately, like no appointment needed, lets do this, yes. From there it went down hill,, no call backs, went home early, not feeling well, still out to lunch, didnt return calls

Returned Clean

Likely to Recommend

I will recommend that everybody in this area that needs bodywork done go somewhere else because you guys suck

Repair Quality

Worst experience I have ever had in any body shop work I have ever had.

Customer Service

Terrible customer service from start to finish. Awful communication from the staff and the management team. I would not recommend anyone do business with this organization.

Likely to Recommend

Repair Quality

They did a terrific job and the man that did my detailing which I believe was John was a perfect representation of what the company stands for. If anything unfortunate happens again I would trust them with my ride.

Customer Service

Returned Clean

Likely to Recommend

Wasn't told if new bumper would be OEM or Knockoff. Have to assume aftermarket.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service Stephan was knowledgeable and very helpful

Customer Service

Appreciated the friendliness of every one

Returned Clean