CARSTAR Halladay Collision Center
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Halladay Collision Center can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Halladay Collision Center claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The repair looks good but there seemed to be a lack of communication. Thank you for repairing my car.
Customer Service - 3.5/5.0 -
Lack of communication
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Not very likely due to the whole experience of getting my vehicle into the actual shop.
Repair Quality - 4.5/5.0 -
There are some paint chips that were new that were just sealed instead of painted.
Customer Service - 2.5/5.0 -
Customer service in person was great however, on the phone is a different story. If the phone was ever answered I was consistently told I would be called back and never was. My claim happened in November and was lost in the old system. Never called or scheduled, when I called in I was told I would be called back which never happened. Finally I went to the shop in person and was told they thought I had gotten scheduled and was already done.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I was happy with the way the work turned out on my repair but was very unsatisfied with the communication during the repair process. Constantly had to call and email Stephen to set up schedule for repair and the same to get updates.
Customer Service - 2.5/5.0 -
Was going to call Bryan King and discuss with him in person, would appreciate a call from him if he would like to discuss further
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The repair was very well done.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
I took my vehicle there because l had another vehicle there before it changed ownership.
Repair Quality - 5.0/5.0 -
I like the work was done. It was top quality work. The only complaint I have is the method of payment. I took my check book to pay my deductible, and l then learned that personal checks and cash are not accepted. I don’t like using credit cards.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I was quote a price and then it went to double that
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The only reason this isn’t a 10 is the length of time they had the vehicle. Very costly for those of us who don’t have rental insurance. I was told the parts were being ordered mid February, then I took my car in on 3/9 and didn’t get it back until 4/15. Other than that, the car looks great! We’ll see how it holds up.
Customer Service - 4.0/5.0 -
Everyone was helpful and pleasant to work with. My car looks great! I just wish you’d figure out a better timing method so as not to have the vehicles in the shop that long.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks great
Customer Service - 4.0/5.0 -
Had a pretty long wait
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 2.5/5.0 -
The body work is near perfect, but the finish needs improved.
Repair Quality - 2.5/5.0 -
Paint didn't match, and there are blemishes in the paint.
Customer Service - 4.0/5.0 -
Friendly, timely, and adhered to the schedule.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
My car looks great and they were done long before they said they would be!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
I have some friends there that I know do good work, but otherwise no.
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
I had to call for all updates in the process. Even though the situation just got worse every step of the repair, no one called me to tell me.
Returned Clean
Likely to Recommend - 0.5/5.0 -
This whole process was a debacle. They kept putting my vehicle back . They were telling me there were other vehicles needed repair before mine because of collision. Not my fault
Repair Quality - 4.5/5.0 -
I must say this whole experience has been absolutely awful. The transition from the previous body shop to Carstar was bad
Customer Service - 0.5/5.0 -
I’ve only been contacted once the 5 weeks
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
I was told three weeks in a row that my car would be done. I would be told it would be done on Friday, I would show up on Friday, and it wouldn't be done. Every week I would be told it would be done and every week I was given another excuse why it wasn't done. I would have rather not be told three weeks in a row that it would be finished when it wasn't even close to that happening.
Customer Service - 3.0/5.0 -
The lady at the front desk was very kind.