CARSTAR Hayward Collision Repair
In operation 14 years.
We are a family , animal, everybody friendly collision repair facility located less than a mile off of 880. We service all insurance , as well as have contractual relationships with a few well known insurance and fleet companies. We go above and beyond the call of duty to accommodate your vehicle and service needs. Open Monday to Friday 8 to 530pm. Saturday by appointment for estimates only. Our technicians our certified for all repair departments. From our family to yours, we are here for you with any questions you may have.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Dents are fixed but the actual door when it opens and closes still have issues
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly, detailed explanations. Excellent work. Offer pick up and drop off for some services
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice and professional people at Carstar!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job done!
Customer Service - 5.0/5.0 -
Friendly and professional personnel
My Experience - 5.0/5.0 -
You guys did are a great job and the office staff is awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went as smooth as my last visit
My Experience - 5.0/5.0 -
I had an excellent experience with CarStar from start to finish. The entire team was professional, friendly, and incredibly helpful throughout the process. The front desk staff were absolutely amazing. They were thoughtful, knowledgeable, and took the time to answer all of my questions, making what could have been a stressful situation much easier. The customer service was outstanding, and I felt valued and informed every step of the way. Their attention to detail and commitment to customer satisfaction truly stood out. I would highly recommend CarStar to anyone in need of auto body services. They exceeded my expectations, and I would not hesitate to use them again in the future. 10 out of 10 experience! 🚗✨
Likely to Recommend - 5.0/5.0 -
Definitely can trust this company!
Repair Quality - 5.0/5.0 -
When I got into my accident , I was very unsure of how long my car would take. Thankfully , thanks to CARSTAR my car was done a lot sooner than I initially thought, and they provided extra paperwork of issues the car had , etc. very satisfied and my car looks brand new !
Customer Service - 5.0/5.0 -
Ángela and Eva as well as the owner are the biggest help !
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
For whats completed its good. Can't completely comment until fully done
Customer Service - 3.0/5.0 -
The car is not completed. We are still waiting for a trim piece.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very good to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very please with Mr Ankit. I like his cheerful attitude and gave me confidence that he would provide the best care on my Rivian. The results proved that. Thank you Ankit
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ankit was great. His upbeat demeanor gave me confidence he would do a great job ….and he did. The results was like new.
Customer Service - 5.0/5.0 -
Ankit is a great representative. I like his demeanor. He was upbeat and gave me confidence they would to a good job. That did a great job. Like new! Thanks
Returned Clean
Likely to Recommend - 5.0/5.0 -
The absolute carefree and Trust environment of this facility will absolutely have me refer anyone needing Auto Repair to A B's shop. Well done.
Repair Quality - 5.0/5.0 -
Repairs completely invisible. Excellent quality.
Customer Service - 5.0/5.0 -
A B and his team were very communicative and transparent on the repair process. Very impressed and very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car came back way better than I brought it in, vacuumed, completely cleaned, almost waxed on the outside.
Likely to Recommend - 4.0/5.0 -
Despite the delays and lack of detailed and voluntary communication yes I’d still recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Made the car look almost new and super shiny despite the delays I’m happy with the turn out