CARSTAR Hayward Collision Repair
In operation 14 years.
We are a family , animal, everybody friendly collision repair facility located less than a mile off of 880. We service all insurance , as well as have contractual relationships with a few well known insurance and fleet companies. We go above and beyond the call of duty to accommodate your vehicle and service needs. Open Monday to Friday 8 to 530pm. Saturday by appointment for estimates only. Our technicians our certified for all repair departments. From our family to yours, we are here for you with any questions you may have.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 2:00 pm |
My Experience - 5.0/5.0 -
Car came back way better than I brought it in, vacuumed, completely cleaned, almost waxed on the outside.
Likely to Recommend - 4.0/5.0 -
Despite the delays and lack of detailed and voluntary communication yes I’d still recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Made the car look almost new and super shiny despite the delays I’m happy with the turn out
My Experience - 5.0/5.0 -
I appreciate the communication on updates as well as the convenience of the car rental return procedure (not having to return the rental car myself).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with this shop. I was referred by a friend, and they did an excellent job on my car. The service was very convenient, Carstar picked up my car, and when it was ready, I was able to drop off the rental at Carstar and drive my car home. Everything was handled professionally and smoothly. I’d definitely recommend Carstar.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
a couple of really small dents at the top of the replaced piece, but barely noticeable
Customer Service - 4.5/5.0 -
communication was great, however I was never emailed the forms with the information about what was done to the vehicle.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick. Quality repair.
Customer Service - 5.0/5.0 -
Quick. Professional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommended the shop to several people over the years.
Repair Quality - 5.0/5.0 -
The repair looks great and it was nice working with the staff!!
Customer Service - 5.0/5.0 -
Bernadette was very helpful!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ll recommend others to Carstars
Repair Quality - 5.0/5.0 -
Thank you Carstars for ex excellent job on my car and excellent customer service.
Customer Service - 5.0/5.0 -
Very good customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Excellent customer service, professional, courteous and provided efficient and effective communication.
Likely to Recommend - 5.0/5.0 -
Everyone know about this place Family Friend
Repair Quality - 5.0/5.0 -
This is our second hit and run different cars but they put our babies back together better than before.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service. Everyone was helpful and courteous.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 1.5/5.0 -
Customer service and satisfaction is not working
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
From the beginning to the end, it was professional, painless, on time, kept me informed during the whole process. I truly appreciate great customer service. My vehicle looks brand new. I would definitely recommend them to everyone. Thank you for a very wonderful experience.