CARSTAR Hayward Collision Repair

4.8 (517reviews)
98%
3401 Enterprise Ave,  Hayward,  CA  94545
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Shop AssistantSparkles

In operation 14 years.

We are a family , animal, everybody friendly collision repair facility located less than a mile off of 880. We service all insurance , as well as have contractual relationships with a few well known insurance and fleet companies. We go above and beyond the call of duty to accommodate your vehicle and service needs. Open Monday to Friday 8 to 530pm. Saturday by appointment for estimates only. Our technicians our certified for all repair departments. From our family to yours, we are here for you with any questions you may have.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car

Reviews (517)

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quick

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Nope

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My Experience

Thank you Carstars Hayward Collision for excellent customer service and excellent job on my car.

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Repair Quality

Thank you Carstars body shop for excellent customer service and thank you for nice job on my car .

Customer Service

Excellent customer service.

My Experience

You all did a fabulous job with my car! I do appreciate it. I had 2 very minor frustrations- one was that it was hard for me to plan my day well on pick up day- I was texted morning- so rearranged my day- and then found out it was not going to be ready until early afternoon. The second frustration was to pick up my car with only 25% charge- would have loved it if you had plugged it in and that I had at least 50% charge- I brought it in with 75%…

Likely to Recommend

I would recommend CarStar , and would use them again myself. I understand that the whole shop moved 2 days before my service, and that they were still settling in and unpacking.

Repair Quality

My car looks like new! And thank you for washing and cleaning the interior! She looks fabulous!

Customer Service

It was great- and there were a few small hiccups in communication-

Returned Clean

Likely to Recommend

I start recommending this place

Repair Quality

Good job.

Customer Service

Like the installation, love the customer service and professionalism.

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very good

Repair Quality

great customer service

Customer Service

nice people

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My Experience

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Fast and honest work

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Excellent customer service

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Excellent customer service

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Great! No conplaints

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Excellent service! More than I expected! Fast service and loved that they washed and vacuumed my car. Thank you!

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My Experience

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My Experience

Second time I've used Carstar. Very happy with complete experience

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Excellent customer service and very happy with the outcome

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Great 👍🏾

Repair Quality

Great job!

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Returned Clean

My Experience

Excellent workmanship and communication on progress of repairs. Great customer service. Highly recommend

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Customer Service

I brought my RAV 4 car to CarStar on a Monday, 1/26/2026, to fix its damage and I talked to Bernadette. She promised that the best scenario would be done by Tuesday, 1/26/2026 and worst was Wednesday, 1/27/2026. I was so amazed that Tuesday afternoon my car was ready for pickup. They did a very professional repair on my car, which appears as is, like the way I bought it one year ago. I certainly recommend CarStar for a stunning FIVE STARS (5) FOR THE JOB WELL DONE!!