CARSTAR Hermantown

4.9 (642reviews)

97%

(218) 722-4458

4757 W Arrowhead Road, Hermantown, MN 55811

97%

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4757 W Arrowhead Road
Hermantown, MN 55811

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About CARSTAR Hermantown

See Photos

4757 W Arrowhead Road
Hermantown, MN 55811

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 39 years.

CARSTAR Hermantown is located in Duluth, MN. In business since 1987, we're your trusted specialists in collision repair, auto painting, and auto glass replacement. Over the years, we have been continuously improving our standards and keeping up with the latest technology so that we can offer our clients only the highest quality work. With our customer-focused professionals, you can also count on receiving personalized attention - from the moment you call until the time you drive your transformed car right out of our garage. Our family-owned shop is proud to serve clients in Duluth, Hermantown, the Northland, and the entire Twin Ports area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (642)

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Newest
Rating

563 Customers Rated

5 Stars

78.3% Complete

(503)
4 Stars

6.5% Complete

(42)
3 Stars

1.4% Complete

(9)
2 Stars

0.8% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, clear communication, and timely repairs. Many highlighted the professionalism and friendliness of the staff, noting they felt well-informed throughout the repair process via text updates and phone calls. Repair work was frequently described as excellent, with vehicles often returned looking brand new. A delightful bonus noted by many customers was receiving their vehicles cleaned inside and out, exceeding expectations. A few customers noted delays in completion, though most acknowledged these were due to parts availability or insurance issues outside the shop's control. One customer mentioned a desire for greater transparency around repair timelines, and another noted a minor issue with streaked windows after cleaning. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

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Service Quality
Timeliness
Communication

"... to drive again. I highly recommend this body shop. The workmanship is top notch. The staff is great to work with. Great communication throughout the repair. I couldnt ..." Read more

"Car star was great. They did all the work with excellence and speed and I couldnt have asked for anything else."

"Friendly staff and great service. Had a small issue after service call them and was resolved quickly, very ..." Read more

"Always thorough communication, outstanding service and work."

"Service provided was excellent. Repair job on accident damage was excellent! I was kept apprise of the repair process in a timely ..." Read more

"The repair was complete two days early based on the original estimate, but they alerted me that they expected ..." Read more

"... damage on my car and they were great to work with. Completed the job in a timely manner and it looks great. Very thankful for their team!" Read more

"... me an estimate on how long the repairs would take. I was told two weeks, and that eventually turned into 7 weeks. I understand that things need to be ordered and ..." Read more

"Originally we were told 3 days, but the parts did not ship so it turned into a week. You kept us informed, so it wasnt an issue for us"

"... with. They provided us with progress reports and got our truck repaired, looking good and back on the road in record time in our opinion. Highly recommend them ..." Read more

"Texts twice weekly and a telephone call kept me abreast of the work status. I was very pleased with the communications."

"I received a call every few days with detailed updates. I knew what stages of repairs the vehicle was in."

"... workmanship is top notch. The staff is great to work with. Great communication throughout the repair. I couldnt be more pleased with the outcome of choosing ..." Read more

"While the repairs are very well done, no one would give me an estimate on how long the repairs would take. I was told two weeks, and that eventually ..." Read more

"Excellent communication! A+"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication