CARSTAR Hermantown

4.9 (642reviews)
97%
4757 W Arrowhead Road,  Hermantown,  MN  55811
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Shop AssistantSparkles

In operation 39 years.

CARSTAR Hermantown is located in Duluth, MN. In business since 1987, we're your trusted specialists in collision repair, auto painting, and auto glass replacement. Over the years, we have been continuously improving our standards and keeping up with the latest technology so that we can offer our clients only the highest quality work. With our customer-focused professionals, you can also count on receiving personalized attention - from the moment you call until the time you drive your transformed car right out of our garage. Our family-owned shop is proud to serve clients in Duluth, Hermantown, the Northland, and the entire Twin Ports area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (642)

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I loved that you cleaned the inside outside of the car thank you very much

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Repair Quality

Carstar was incredibly professional and helpful throughout the entire process. Communication was excellent. They never missed a detail and were always proactive in addressing and updating me on any issues. When working on my car, they handled the requested repairs professionally and even took care of additional items that I had not asked for. When I picked it up, it genuinely felt like driving a new car again. I have absolutely no complaints—only a 10/10 satisfaction rating. Lastly, Grace, you are awesome! Thank you for providing such outstanding customer service.

Customer Service

Returned Clean

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Repair Quality

Great work and customer service

Customer Service

My Experience

Friendly staff that answered all of my questions and kept me informed as my repair progressed. Very happy with the results!

Likely to Recommend

Absolutely would recommend CarStar to a friend.

Repair Quality

Looks like new! What could be better?

Customer Service

Staff were prompt, friendly and answered all of my questions. They kept me informed of the status of the repair as it progressed.

My Experience

They did a great job

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Unfortunately we do not live close to this shop, but we would happily recommend it to anyone who needs them.

Repair Quality

Thank you for doing a beautiful job fixing up our little Shazam!

Customer Service

Gracie was wonderful and did an excellent job answering questions or finding the right person to answer, if she didn't know herself. She was awesome!

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My Experience

Great job!

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Repair Quality

Great Job!

Customer Service

Great Job!

Returned Clean

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I know who to send people now if they need body work done.

Repair Quality

Very knowledgeable and friendly staff. Special shout to Sam Youso who made our experience with Carstar a placed we would do business with again.

Customer Service

The staff to the time to call insurance companies for us, kept us in the loop, and very prompt to answer any emails, phone calls, or in office visits.

Likely to Recommend

Repair Quality

Excellent customer service.

Customer Service

Excellent customer service.

Returned Clean

My Experience

Was not expecting my car to be cleaned out when I got it back! That was a pleasant surprise! I will be coming back if needed, specially for that reason!

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Great service always kept me informed about vehicle

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My Experience

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My Experience

GO TO CAR STARR THEYYYY ARE AMAZINGGGGGGG.... AND DO NOT UPSELL YOU

Likely to Recommend

Repair Quality

Best of the best ! Go here for all your needs

Customer Service

My Experience

While the repairs are very well done, no one would give me an estimate on how long the repairs would take. I was told two weeks, and that eventually turned into 7 weeks. I understand that things need to be ordered and can take longer than expected, but I would’ve really appreciate transparency in that regard.

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They did a great job!

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Returned Clean