CARSTAR Hudson Collision Center

4.8 (155reviews)
95%
3745 US-9,  Hudson,  NY  12534
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Shop AssistantSparkles

Located at 3745 US-9, Hudson, NY 12534, CARSTAR Hudson Collision Center is a full-service collision repair facility dedicated to quality craftsmanship and providing complete customer satisfaction. Our location is committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, we will take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (155)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many noting that repairs were completed to an outstanding standard, often leaving vehicles looking brand new. The staff was widely recognized for being friendly, professional, and genuinely helpful throughout the repair process. Communication was highlighted as a strong point, with customers appreciating timely updates via text and phone. Timeliness was also commended, with several repairs completed ahead of schedule. A few customers noted areas for improvement, including more proactive mid-repair status updates and shorter notice on vehicle completion, as mentioned directly in their feedback.
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"Carstar was professional and efficient and did an amazing job fixing my car in a very timely manner"
"... with kindness and respect. I truly appreciated the excellent customer service and would highly recommend them to anyone needing repairs." Read more
"High quality work. Excellent, responsive, and helpful service. Highly recommend!"
"... pretty good but by the time repairs were finished the car looks like it just rolled off the lot. The paint is a perfect match a0nd there are no imperfections." Read more
"The work done is fantastic . The staff is professional and aim to satisfy even when its simply a phone call ..." Read more

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Repair Quality

They have been great second time using them 10 out of 10 would use them again

Customer Service

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Customer Service

My Experience

Mike did a great job on the repairs!

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Repair Quality

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My Experience

Service was great keep me updated Thank you

My Experience

Only issue I had was the timing of the return of the car along with the return. Not sure if it has to do with insurance or your company but I had no notification that the car was done or the return was due until the night before at 6 pm. That is way to short notice. Next time a little warning like hey your car should be done in day or two.

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so friendly and communicative. The work was completed efficiently and the car looks great!

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Repair Quality

Friendly, efficient service and the car looks like new.

Customer Service

Friendly team.

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Repair Quality

Very good service! Honest and friendly people. Car was restored great!

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My Experience

The whole process was seamless… From when I entered the office met by very friendly and efficient staff. When I picked up my car, it looked absolutely gorgeous and it was even detailed on the inside! I couldn’t be more pleased and would recommend CARSTAR Hudson collision to anyone who needed auto bodywork. Thank you so much.

Likely to Recommend

I would absolutely recommend Carstar to a friend

Repair Quality

Carstar was professional and efficient and did an amazing job fixing my car in a very timely manner

Customer Service

Professional, clear, and kind service people

My Experience

Polite and responsive service.

Likely to Recommend

Anyone who asks , I will point to CarStar.

Repair Quality

Best experience I have had with a car body repair/ insurance claim.

Customer Service

Elaine is knowledgeable, responsive and a pleasure to work with.

Returned Clean

My Experience

High quality work. Excellent, responsive, and helpful service. Highly recommend!

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I would totally recommend them to anyone.

Repair Quality

Great service and assistance all the way through the repair.

Customer Service

They were helpful in every way possible. You do not find customer service this good in auto body and car repair shops.

Returned Clean

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My Experience

This was the most pleasant and efficient vehicle repair experience I’ve ever had. From start to finish, everyone was friendly, professional, and genuinely helpful. The team kept me informed throughout the process, made everything easy, and treated me with kindness and respect. I truly appreciated the excellent customer service and would highly recommend them to anyone needing repairs.

My Experience

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Everything went fine

Customer Service

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Great job. Fast and responsive service

Customer Service

Returned Clean

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Repair Quality

Mike and his team did an outstanding job! Flawless work and I highly recommend!

Customer Service