Cole's Collision Centers - Kinderhook

5.0 (799reviews)

100%

(518) 758-1316

2532 Route 9H, Kinderhook, NY 12106

100%

2532 Route 9H
Kinderhook, NY 12106

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About Cole's Collision Centers - Kinderhook

2532 Route 9H
Kinderhook, NY 12106

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (799)

Sort By:
Newest
Rating

671 Customers Rated

5 Stars

78.3% Complete

(626)
4 Stars

4.3% Complete

(34)
3 Stars

0.9% Complete

(7)
2 Stars

0.4% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0.1% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with vehicles frequently described as looking brand new or better than before. The team receives high marks for proactive and transparent communication, keeping customers informed at every stage via calls and texts. Timeliness is a recurring highlight, with many repairs completed ahead of schedule. Customers also express genuine delight at the unexpected complimentary detailing of their vehicles, both inside and out. The front desk staff are repeatedly commended for their professionalism, friendliness, and expertise in navigating insurance processes. A few customers noted delays, though these were largely attributed to insurance companies rather than the shop itself. Overall, the sentiment is overwhelmingly positive, with customers enthusiastically recommending the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... updated the entire time. The repair work was done with great attention to detail, and my car looked perfect when I got it back. You can really tell that they ..." Read more

"... communication throughout our repair process was stellar, the repair swift and completely successful! Our car looks as good as new and we are only sad to not have a reason to keep ..." Read more

"... manner and the results exceeded my expectations. The vehicle appearance is as good or better than when purchased. No one wants to have an accident with their vehicle ..." Read more

"Friendly staff, helpful and efficient"

"... helpful from the front desk to the tech team - the repairs came out great and my Jeep looks amazing." Read more

"Very nice job completed a week ahead of the promise time. Id highly recommend Coles in Kinderhook!"

"Excellent work and finished ahead of schdule."

"... knowledgeable and extremely kind and friendly. The work was done in much shorter time than was expected. Thank you so much" Read more

"Your shop was great keeping me informed and getting the repair done quickly."

"... professional, and very helpful throughout the whole process. Communication was excellent, and they kept me updated the entire time. The repair work was done with great attention to ..." Read more

"... vehicle, the process and professionalism was top notch. Very clear and communicated the e tire proces! A+ 100% satisfaction!" Read more

"Staff is wonderful! Progress messages were greatly appreciated throughout repair process. Car was returned looking great inside and out. Appreciated ..." Read more

"Impressive service from start to finish! We were kept well informed and I completely trusted their expertise and knowledge."

"The work was perfectly done. I was kept informed at every step."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... updated the entire time. The repair work was done with great attention to detail, and my car looked perfect when I got it back. You can really tell that they ..." Read more

"... communication throughout our repair process was stellar, the repair swift and completely successful! Our car looks as good as new and we are only sad to not have a reason to keep ..." Read more

"... manner and the results exceeded my expectations. The vehicle appearance is as good or better than when purchased. No one wants to have an accident with their vehicle ..." Read more

"Friendly staff, helpful and efficient"

"... helpful from the front desk to the tech team - the repairs came out great and my Jeep looks amazing." Read more

"Very nice job completed a week ahead of the promise time. Id highly recommend Coles in Kinderhook!"

"Excellent work and finished ahead of schdule."

"... knowledgeable and extremely kind and friendly. The work was done in much shorter time than was expected. Thank you so much" Read more

"Your shop was great keeping me informed and getting the repair done quickly."

"... vehicle, the process and professionalism was top notch. Very clear and communicated the e tire proces! A+ 100% satisfaction!" Read more

"Staff is wonderful! Progress messages were greatly appreciated throughout repair process. Car was returned looking great inside and out. Appreciated ..." Read more

"Impressive service from start to finish! We were kept well informed and I completely trusted their expertise and knowledge."

"The work was perfectly done. I was kept informed at every step."

Sylvia-J (Toyota owner) reviewed 9/30/26

Coles did a very nice job. And they were very helpful with scheduling drop off and pickup. I will recommend them to my friends.

Julie-E-Christoph (Toyota owner) reviewed 9/30/26

Thanks to the whole team for listening to my feedback and providing helpful solutions.

Tony (Toyota owner) reviewed 9/29/26

Excellent customer service. Kiara, you are amazing. Thank you. Quality of repairs is outstanding. To those we never see, great job..

Douglas (Subaru owner) reviewed 9/29/26

Your front desk staff are professional and extremely friendly.

As I said, the staff in the Kinderhook office are great at hand holding throughout the process.

Cailey Nicole (Toyota owner) reviewed 9/28/26

Cole’s was easy to work with and handled my repair with professionalism.

Ruth (Toyota owner) reviewed 9/28/26

Kiara was terrific, and the hook up with Enterprise made everything very smooth. And the detailing was amazing and much appreciated!

Ciara was terrific.

Carol (Toyota owner) reviewed 9/22/26

Coles not only repaired the damage to the exterior of my vehicle but returned it in mint condition - inside and out. Amazing customer service. Thank you!!!

Absolutely! I have already raved about my experiences with Cole’s to friends.

The repair of the front bumper is seamless and thank you for buffing out the scrapes on the bottom bumper.

The office staff was helpful, knowledgeable and friendly. Thank you!

Frank (Honda owner) reviewed 9/21/26

Julie (Subaru owner) reviewed 9/21/26

Jeffrey-T (RAM owner) reviewed 9/18/26

The vehicle looks brand new great job

Vince (Subaru owner) reviewed 9/17/26

They are always the best

Thomas-P (Volvo owner) reviewed 9/15/26

Fast, courteous service.

Michael (Toyota owner) reviewed 9/10/26

Carol E (Toyota owner) reviewed 9/10/26

Everyone was helpful, clear and efficient. Also the folks with NYCM and Assured Partners. Thank you!

That's what I was referring to above. The repair was flawless as well

Andrew (Toyota owner) reviewed 9/7/26

Anonymous (GMC owner) reviewed 9/4/26

Great to work with

Richard (Mercedes-Benz owner) reviewed 8/31/26

I’ve driven the car less than 50 miles since the repairs. So far everything is fine… if that changes I will let you know.

Helpful friendly knowledgeable

Raymond (Mercedes-Benz owner) reviewed 8/31/26

I am extremely pleased with the quality of work performed by your shop As a long time Mercedes Benz owner and on the Mercedes Benz advisory board I would highly recommend your shop

10 The work performed is OEM perfect My Mercedes looks like the day I drove out of the dealer

Best body shop around

Abigail (Acura owner) reviewed 8/31/26

Zachary (Honda owner) reviewed 8/28/26

The entire team went above and beyond! Taking care of not only my repairs but also with handling the insurance company issues associated with the situation. They were extremely professional and genuinely made me feel like they are on my side throughout the entire process. I will definitely recommend them to anyone and everyone.

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view more shops in: Kinderhook | 12106

Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Cole's Collision Centers - Kinderhook

Take photos and get an online estimate

Schedule an estimate appointment

About Cole's Collision Centers - Kinderhook

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (799)

671 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -