Red Mill Auto

4.9 (309reviews)
98%
1139 Red Mill Rd,  Rensselaer,  NY  12144

In operation 10 years.

Red Mill Auto is a family owned and operated auto body shop. Based in the heart of the Capital Region, we’re here to serve our community and ensure safe, quality repairs are made to your vehicle. "Where Quality Meets Care, Every Repair."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (309)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon pickup. The complimentary interior and exterior cleaning was a recurring highlight, frequently described as an unexpected and delightful bonus. Customer service received strong acclaim, with staff widely described as friendly, courteous, professional, and accommodating. Timeliness was another standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Customers also appreciated being kept informed throughout the repair process. A few customers noted isolated concerns, including minor paint inconsistencies, items not reassembled correctly, and occasional communication gaps during the repair process, as mentioned directly in their feedback.
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"Best body shop I have ever dealt with."
"Best auto body shop in this area!"
"Excellent service. Car looks brand new. Detailing job was unexpected and expertly done."
"Red Mill auto had my car fixed Within one week. Everyone was kind, courteous and thoughtful. I would definitely recommend this repair shop to ..." Read more
"Great work, looks brand new. Really appreciate the vacuuming and cleaning up of ..." Read more
"My vehicle was ready early."
"very quick and had ready when promised"
"My vehicle was done a week early"
"Professional work and done on time as promised. Car is like new again."
"It was delayed 2x due to mechanic fixing those issues"
"Very professional & promptly keeping me abreast of where & what was happening."
"... vehicle seamless. The staff was very courteous and kept me updated on my repairs throughout the process." Read more
"Customer service is great there. They keep you updated all the time"
"... super easy to work with! They do great work and are very thorough and explain everything." Read more
"I was informed that the parts were ordered but not when work was actually started."

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Car look great

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All went easily with insurance etc

Repair Quality

It looks great so far. Super glad I got it sooner than thought.

Customer Service

Everyone very nice

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Already recommended you to a friend

Repair Quality

You did an awesome job

Customer Service

They also were awesome. The girl up front was so accommodating and so friendly

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Highly recommend

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Very happy with the total experience and timeline of the repairs needed and getting my vehicle back

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Prompt courteous service

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Repair Quality

I’m happy with how it appears there was no damage at all and the interior detailing was a happy surprise.

Customer Service

Everyone was professional.

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I tell everyone!!

Repair Quality

Always an excellent job! Thanks Red Mill! I’ll be looking forward to working with you guys again 👍

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Excellent craftsmanship, fast service, kind customer service, clean shop, and great care of my car, so easy to work with state farm & enterprise through your shop

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Repair Quality

Red Mill auto had my car fixed Within one week. Everyone was kind, courteous and thoughtful. I would definitely recommend this repair shop to my friends.

Customer Service

The staff was amazing. Everyone was kind courteous. They had my car done in exactly one week from start to finish. I would highly recommend Redmill auto to anyone that needs their car repaired. You guys are awesome.

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Repair Quality

Best body shop I have ever dealt with.

Customer Service

Friendly and willing to explain things.

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Everything was good!!

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Repair Quality

Professional courteous service and professional workmanship

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Returned Clean