Hart's Collision, Inc.

4.9 (592reviews)

98%

(518) 477-7937

761 Columbia Turnpike, East Greenbush, NY 12061

98%

See Photos

761 Columbia Turnpike
East Greenbush, NY 12061

Get Directions Website

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Hart's Collision, Inc.

See Photos

761 Columbia Turnpike
East Greenbush, NY 12061

Get Directions Website

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

HART'S COLLISION IS A SMALL BUSINESS RUN BY HUSBAND AND WIFE. ALL OF OUR STAFF IS I-CAR GOLD CLASS. WE OFFER A LIFE TIME WARRANTY ON ALL THE REPAIRS THAT WE DO. WE STAND ABOVE IN CUSTOMER SERVICE TO ALL OTHER SHOPS. LONGEST STANDING TIER 1 ALLSTATE SHOP IN THE NORTHEAST. REPAIRS ARE ACCOMPLISHED IN A TIMELY MANNER. AUTOCHEX PREMIER ACHIEVER AWARD . HARTS COLLISION HAS SEVERAL DIRECT RELATIONSHIPS WITH INSURANCE COMPANIES. OUR SHOP IS CURRENTLY ON THE TRIPLE A AUTOBODY APPROVED PROGRAM. OVER THE YEARS OUR SHOP HAS BUILT A STEADY AND LOYAL CUSTOMER BASE. WE ARE ALWAYS LOOKING FOR NEW RELATIONSHIPS.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (592)

Sort By:
Newest
Rating

562 Customers Rated

5 Stars

89.2% Complete

(528)
4 Stars

3.9% Complete

(23)
3 Stars

1.4% Complete

(8)
2 Stars

0.3% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than before their accidents. The team receives high marks for professionalism, friendliness, and making customers feel valued throughout the repair process. Communication is frequently highlighted as a strong point, with customers appreciating timely updates and thorough explanations at every stage. While some customers noted delays, they largely attributed these to external factors such as parts availability, weather, or insurance-related issues, and commended the shop for proactively keeping them informed. A few customers mentioned minor issues upon vehicle return, such as a missing part or a sensor concern, which were promptly addressed. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... cleaned the outside of my car. This was by far the best experience I've ever had with any repair shop, in decades." Read more

"Hart Collision does outstanding repair work & is very customer-friendly."

"... fixed if you need to have bodywork done on your car. Their work is a 10+ ++. The ownersstaff are great. When you get your car back, it is like new!!!" Read more

"Second time here. Customer Service and repairs are EXCEPTIONAL. Hard to find."

"... friendly and straightforward in their communications. The repair work was done flawlessly. The car was returned to me detailed inside and out. I was extremely satisfied." Read more

"... have done work on my vehicle, it has always been taken care of quickly and the quality of the work is excellent. They are also friendly and helpful." Read more

"It was ready a full day before the original date they promised"

"... Allstate to order from was the completely wrong part. It took an additional 8 days for the right part to reach Hart. The problem they and by extension, I and other customers ..." Read more

"Late, but understandable as a blizzard slowed the parts delivery."

"Initial delay was not Hart Collisions fault. Parts were not received in good condition, so they made sure to reorder and complete the repair as soon as possible. No complaints."

"Several contacts explaining the process."

"Communication was excellent."

"They always keep us well informed and are quick to respond with any questions"

"Very pleased with the communication !"

"But only In response to my inquiry. They didnt reach out directly"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication