Coles Collision of North Greenbush

4.8 (2,280reviews)
97%
97 North Greenbush Rd.,  Troy,  NY  12180

Collision repair needs for all makes and all models The latest full frame Car o Liner equpiment and Pro spot resistance spot welders, I-car Gold Class

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia
Subaru

Reviews (2,280)

My Experience

The car looks beautiful wish I had the money to replace the cloudy headlight covers. Thank you

Likely to Recommend

Repair Quality

Very nice

Customer Service

My Experience

I loved how easy the process was from having a rental car available when I dropped off my car to the regular updates to completing and sending in the final paperwork for me. The car repair was beautifully done as well!

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Repair Quality

Customer Service

Returned Clean

My Experience

Did great job on car thanks keith

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great work, thank you

Customer Service

Returned Clean

My Experience

The speed of the repairs and the communicated updates were both lovely to see and am happy with the repair results.

My Experience

Repair looks great. I liked that you were continually kept posted on the status of your repair. The young lady at the counter was very pleasant to deal with.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great communication and a speedy repair!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for your consistent communication. I never had to wonder when I was getting my vehicle back or even where you were in the repair process. When my vehicle was returned, it was spotless inside and out. Thank you again.

Likely to Recommend

Absolutely

Repair Quality

Customer Service

Amazing customer experience

Returned Clean

Likely to Recommend

Like I said in the beginning they kept inform about everything that was going on and the vehicle was finished as scheduled.

Repair Quality

I am pleased with the work that was done on my Honda CRV. There is no problem with it at the moment.

Customer Service

I am pleased with the work that was done on my Honda CRV. There is no problem with it at the moment.

Returned Clean

My Experience

My bumper looks like new.

Likely to Recommend

Do great work

Repair Quality

Everyone was wonderful

Customer Service

Great people especially Keith, and Frank

Returned Clean

My Experience

We were very pleased with our recent repair experience. They kept us informed during the repair and the work was completed early. We would highly recommend them . Everyone was courteous and helpful . We would highly recommend them

Likely to Recommend

Repair Quality

The overall experience with Coles was wonderful . They kept you updated with texts to keep you informed of the progress and they finished ahead of schedule. I definitely would use them again if I had an accident.

Customer Service

Everyone was very pleasant and helpful

My Experience

It was a very pleasurable experience thanks to all the professional staff that assisted us, you all are a credit to your employer Thanks again for a job well done

Likely to Recommend

Excellent work

Repair Quality

Very professional staff, and an excellent job

Customer Service

Best staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Good communication

Returned Clean

My Experience

Understanding it’s hard to remove “all” the glass from my windshield impact. There is still an unacceptable significant amount of glass all over the cab. Large shards not just fine dust. Pieces you can grab with your hands. I have a toddler, this is not a safe situation.

My Experience

Completely satisfied with the workmanship and service on my Volvo. Excellent job done! Also, I was kept informed daily as to the progress regarding the repairs. Friendly , courteous and knowledgeable staff. Thank you!

Likely to Recommend

Repair Quality

Outstanding customer service and care. Workmanship on my vehicle was perfect. Cole’s kept me informed each day thru text messages as to the process and progress that was being done on my vehicle. I highly recommend Cole’s for collision repairs.

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service